American Home Shield complaints number & email.

American Home Shield
Average rating:  
 3 reviews
by david kroetz on American Home Shield
washer
City where company is located (optional): Goshen

I can't give you a 0. It has been 2 months without a washer they are looking for parts. I have been on hold for almost two hours washer still not fixed trying to find out what is going on with my claim. Don't use this company they are a joke.

by Michael Cullum on American Home Shield
Home Warranty
City where company is located (optional): KENNEWICK

I have been without a refrigerator for going on 3 months now. American Home shield has contracted with Sears to perform the repairs. After several trips out my refrigerator is still not repaired. I have tried calling numerous times with the exact same results each time. Nothing. I am ready to contact an attorney due to the fact I am paying for a service I am not receiving.

by Terri Gordon on American Home Shield
Air conditioning unit
City where company is located (optional): Clarkston, GA

American Home Shield's customer service is lacking; they don't return phone calls and don't address customer complaints. I had a service request on June 10, 2020. They sent Piedmont Mechanical Contractors to my home and they wanted to charge me $125 for a $3.00 locking cap on my A/C unit. I disputed this charge with AHS and was told that they cannot regulate their contractors pricing! So, it's ok with this company that their contractors price gouge?!!! A month later, I was told that they could not send another contractor, but they could offer me a buyout. No one ever called me back with the buyout amount and AHS does not put anything in writing. Meanwhile, I got estimates on what the repair would cost. I had 7 companies come out, no one recommended replacing the condensor on a 30 year old unit because the evaporator coil and other components needed replacing as well. AHS informed me today after another irate call that they would pay me $514 and that's their final offer. Every estimate I received was between $1500-2,000. When I asked who to contact to dispute this charge, I was told they don't email anything out nor is there an avenue for dispute. I then asked for information on how to complain and I was directed to the website which only provides a phone number. I asked for a physical address and was told I needed to google it because they don't provide that either. This is not the way to do business for an honest company. AHS needs more integrity when dealing with customers. TOTALLY UNACCEPTABLE!!!!

American Home Shield complaints number & email

Complaint Phone number: 888 682 1043

Complaint Email: info@ahs.com

Tweet: American Home Shield

Website: https://www.ahs.com/

Head Office address: 860 Ridge Lake Blvd., Memphis, TN 38135

Get verified information about American Home Shield complaints email & Phone number. If you wish to make a complaint to American Home Shield, the company has various methods to choose from including a complaints line on 888 682 1043, email and post on their website. There are a range of help facilities to help resolve any problems with the service.

American Home Shield complaints email & Phone number

Last updated on February 24th, 2020 at 11:30 am

How to make a Complaint to American Home Shield

American Home Shield provide very comprehensive help, support and complaints handling through the ‘help and Support’section of their website including a complaints number on 888 682 1043.

There are frequent service information updates, forums and an easy to navigate section so you can access the help you need and make a complaint if required.

American Home Shield complaint contacts like Phone, email and support form

Complaint via Phone number : 888 682 1043

Complaint via Email : info@ahs.com

The Complaint via  Support Form : American Home Shield Support Form

American Home Shield complaint websitewww.ahs.com

Tweet: AHS_Warranty

American Home Shield Corporate Head Office address

860 Ridge Lake Blvd.
Memphis, TN 38135

Also Read: DeWALT complaints email & Phone number

About American Home Shield

American Home Shield Corporation is an American home warranty company. It administers home service contracts on major home systems and appliances. American Home Shield was founded in 1971. It serves 1.4 million customers across 49 states and the District of Columbia. It is one of the largest home warranty writers in the United States.

Products & Services

Also Read: ConocoPhillips complaints email & Phone number

Hopefully, We helped you to get some genuine records for American Home Shield Complaint information.

Use below complaint form to discuss problems you have had with American Home Shield , or how they have handled your complaints. Initial complaints should be directed to American Home Shield directly. You can find complaint contact details for American Home Shield above.

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American Home Shield
Average rating:  
 3 reviews
by david kroetz on American Home Shield
washer
City where company is located (optional): Goshen

I can't give you a 0. It has been 2 months without a washer they are looking for parts. I have been on hold for almost two hours washer still not fixed trying to find out what is going on with my claim. Don't use this company they are a joke.

by Michael Cullum on American Home Shield
Home Warranty
City where company is located (optional): KENNEWICK

I have been without a refrigerator for going on 3 months now. American Home shield has contracted with Sears to perform the repairs. After several trips out my refrigerator is still not repaired. I have tried calling numerous times with the exact same results each time. Nothing. I am ready to contact an attorney due to the fact I am paying for a service I am not receiving.

by Terri Gordon on American Home Shield
Air conditioning unit
City where company is located (optional): Clarkston, GA

American Home Shield's customer service is lacking; they don't return phone calls and don't address customer complaints. I had a service request on June 10, 2020. They sent Piedmont Mechanical Contractors to my home and they wanted to charge me $125 for a $3.00 locking cap on my A/C unit. I disputed this charge with AHS and was told that they cannot regulate their contractors pricing! So, it's ok with this company that their contractors price gouge?!!! A month later, I was told that they could not send another contractor, but they could offer me a buyout. No one ever called me back with the buyout amount and AHS does not put anything in writing. Meanwhile, I got estimates on what the repair would cost. I had 7 companies come out, no one recommended replacing the condensor on a 30 year old unit because the evaporator coil and other components needed replacing as well. AHS informed me today after another irate call that they would pay me $514 and that's their final offer. Every estimate I received was between $1500-2,000. When I asked who to contact to dispute this charge, I was told they don't email anything out nor is there an avenue for dispute. I then asked for information on how to complain and I was directed to the website which only provides a phone number. I asked for a physical address and was told I needed to google it because they don't provide that either. This is not the way to do business for an honest company. AHS needs more integrity when dealing with customers. TOTALLY UNACCEPTABLE!!!!