Last updated on December 19th, 2019
How to make a Complaint to Belkin
You should call Belkin complaints line in the first instance on 1-800-223-5546. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form, email and visiting your local branch.
Belkin complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-223-5546
Complaint via Email : firstname.lastname@example.org
The Complaint via Support Form : Belkin Support Form
Belkin complaint website : www.belkin.com
Belkin Corporate Head Office address
12045 E. Waterfront Drive
Playa Vista, CA 90094 USA
Also Read: Lexmark complaints email & Phone number
Belkin International, Inc., is an American manufacturer of consumer electronics that specializes in connectivity devices. Belkin International is the parent company for Belkin, Linksys and Wemo branded products and services, as well as the smart home water management company, Phyn. The Belkin was founded in 1983 in California, by Chet Pipkin.
Products & Services
CABLES & ADAPTERS
POWER & CHARGING
CASES & ARMBANDS
TABLET KEYBOARDS & CASES
Also Read: AVG Antivirus complaints email & Phone number
Hopefully, We helped you to get some genuine records for Belkin Complaint information.
Use below complaint form to discuss problems you have had with Belkin, or how they have handled your complaints. Initial complaints should be directed to Belkin directly. You can find complaint contact details for Belkin above.
Belkin Customer Complaints
Average rating: 1 reviews
Jan 8, 2020
City where company is located (optional): Playa Del Rey
I bought Vellop routers from Belkin, which was suppose to come over night shipment, it did not arrive for 4 days thereafter. Then I needed help to set it up. I called the Vellop support number 800-986-0518, the first question when customer support asked me was, " Is this your first time calling", instead of greeting , " welcome to Linksys Tech Support". After giving my information, I was transferred, I waited for over 2 hours before an individual from Phillipines answered the call. She started with asking for serial numbers, which I could barely read with my naked eye. Then she started the technical support, she started with the first router, It took her over an hour to have that set up. Then she asked me to connect the second router at a few feet from the first router she got that configured. Then asked me to take it to the room where I wanted the router, which I did and the router she found was not connecting to the wi-fi. Spent another 60-90 minutes and finally got it working. Then she asked me to connect the third router using the same process . that router also worked in the close proximity of my modem and first router but when I took it to the room I wanted it placed the router did not work. She performed several tests and configuration techniques and finally got it working. I spent in excess of 5-6 hours including wait time.
A couple of days later I ran into a wi-fi problem no connection to wi-fi on my Apple Phone, and losing connection at all rooms. Called your tech support, was connected after a wait of over 90 minutes, when asked why so long, I was told that we do not have enough help and too many calls . Told him about the problem , and he said that he will test it out. It took him over 2 hours to test the routers and after that he tells me that routers are defective and that he will request new Routers will be sent overnight but I have to first send the old routers back, or else secure payment with a credit card, which I reluctantly did. I was again told that it would be shipped overnight, I waited for 5-6 days and called Linksys back inquiring about the router and on further investigation found it was shipped to a wrong location..
I was then told that a new set of routers will be shipped. I did not receive these for another few days. Upon receipt of these routers I called Linksys support, I waited on line for over 2 hours and no answers, I hung up and wrote a letter to Better Business Bureau informing of the horrible service and put a stop payment against all charges. Including any future charges.
I was a reseller of Belkin products when I was the owner of MicroAge, when Chet Pipkin had his office in Lawndale and also when the office was moved to Compton. Service was great but the current service from Phillipines stinks, the staff is obnoxious and abusive. I have made a decision to inform any and all customers coming to my DEVICELAND store in Torrance, not to use any Belkin or Linksys products. Have also informed the Sales VPs at Ingram and Synnex and also to various CIOs at State, Local and Federal Customers
If Belkin wants to improve its name to the previous Status of repute, Belkin/Linksys needs to move its Tech Support service from Philippines to either Malaysia,Eastern Europe or Central America
Sincerely hope my suggestion is taken constructively
Director, Public Sector, IT sales