Last updated on February 28th, 2020 at 07:08 am
How to make a Complaint to Best Buy
Use the complaints line on 1-888-BEST-BUY (1-888-237-8289) to complain to Best Buy. The website does contain very full and easy to follow information relating to faults with purchased products and how to return them for an exchange or refund.
Best Buy complaint contacts like Phone, email and support form
Complaint via Phone number : 1-888-BEST-BUY (1-888-237-8289)
Best Buy Headquarters phone number: 1-612-291-1000
Complaint via Email : email@example.com
Complaint via Support Form : Best Buy Support Form
Best Buy complaint website : www.bestbuy.com
Best Buy Corporate Head Office address
7601 Penn Ave S, Richfield, MN 55423, USA
Also Read: Ace Hardware complaints email & Phone number
About Best Buy
Best Buy Co., Inc. is an American multinational consumer electronics retailer. It was originally founded by Richard M. Schulze and James Wheeler in 1966 as an audio specialty store called Sound of Music.
Best Buy also operates the Best Buy Mobile and Insignia brands in North America, plus Five Star in China. Best Buy sells cellular phones from Verizon Wireless, AT&T Mobility, Sprint Corporation, and Boost Mobile in the United States.
Products & Services
TV & Home Theater
Computers & Tablets
Cameras & Camcorders
Movies & Music
Car Electronics & GPS
Health, Fitness & Beauty
Home, Garage & Office
Smart Home, Security & Wi-Fi
Drones, Toys & Collectibles
Best Buy Outlet
Computer & Tablet Services
TV & Home Theater Services
Car Electronics Installation
Smart Home Services
Camera & Camcorder Services
Cell Phone Services
Marine & Powersports Services
Shipping, Delivery & Store Pickup
Return & Exchange
Also Read: 7-Eleven complaints email & Phone number
Hopefully, We helped you to get some genuine records for Best Buy Complaint information.
Use below complaint form to discuss problems you have had with Best Buy, or how they have handled your complaints. Initial complaints should be directed to Best Buy directly. You can find complaint contact details for Best Buy above.
Best Buy Customer Reviews
Average rating: 2 reviews
Jan 8, 2020
My refund and phone call
City where company is located (optional): Davie
I am having the worst time ever , i purchased an item on December 30th 2019
A GPS for $181 to this date i have no refund whst so ever when i call the location no body is answering the phone i have been trying for 2 hours to get the Davie location to answer the phone , i called the 888-237-8289 for customer service and they gave me to Raheem in the Greek SquadHome Theater Dept in customer service call center who was EXTREMLY rude and unprofessional , refused to give me to asupervisor i asked 5x he refused. I already sent an email to the corporate Office and i also intent to file a complaint with the Florida State Attorney General.
Jan 3, 2020
City where company is located (optional): on-line
Don't buy "refurbished" phones from Best Buy. I bought one in August and it already needs a new battery. I do not use it or treat it in a way that would require a new battery if it had been a new battery to begin with. The Geek Squad gave me info about Apple service that did not turn out to be true also. So I just feel like I've had the run around and now will be without a phone for a week or more getting it fixed. I paid too much money for this phone!