First American Home Warranty complaints number & email.

First American Home Warranty
Average rating:  
 1 reviews
by Charmain Bradford on First American Home Warranty
All levels of service
City where company is located (optional): Santa Rosa, CA.

Their service used to be decent, but recently it has become terrible! Their technology system is terribly unusable. Phone calls are repeatedly dropped after 45 minute holds, reaching the resolution department is impossible if you have a problem, they are NOT getting unresolved issues resolved, and they are wanting to replace basically decent appliances with less than equitable appliances, I'm quite certain because that is cheaper than repairing the existing appliance. For example, they wanted to replace my TRANE top of the line with extra filtering systems central airconditioner that needed repair with some off brand that I have never heard of. They also have wanted to replace a $500.00 Kennmore multifunction dishwasher with a GE dishwasher I can get for $150.00 with less functions than what is on the Kenmore. Now, after 2 1/2 months of back and forth, I can't get them to resolve this issue-the phone just keeps 'disconnecting' after being placed on hold for the Claims Resolution dept. And their online service is even worse. They want you to do everything online, but after the initial automated response to your claim, there is never a response about anything else when you message them. Also, they want you to attach documents or photos substantiating your claim, but I have not been able to get any type of documents to attach. All of these problems have been in the last six months and they always blame it on COVID, but these disconnects an non-replies verbally and on-line cannot be explained away so easily. They need to clean up their act or get out of the repair industry.

First American Home Warranty complaints number & email

Complaint Phone number: 800.992.3400

Complaint Email: customerservice.co@firstam.com

Tweet: First American Home Warranty

Website: https://homewarranty.firstam.com/

Head Office address: 1244 Apollo Way, Santa Rosa, CA 95407

Get verified information about First American Home Warranty complaints email & Phone number. If you wish to complain to the First American Home Warranty, then call the complaints line on 800.992.3400. Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company's complaints procedure.

First American Home Warranty complaints email & Phone number

How to make a Complaint to First American Home Warranty

Call the First American Home Warranty on their complaint number in the first instance on 800.992.3400. If this does not resolve the issue for you, then you should write to the First American Home Warranty via the online form on their website or by letter and proceed through their complaints handling process.

First American Home Warranty complaint contacts like Phone, email and support form

Complaint via Phone number : 800.992.3400

The Complaint via Email : customerservice.co@firstam.com

Complaint via  Support Form : homewarranty.firstam.com/contact-us

First American Home Warranty complaint website : homewarranty.firstam.com

Tweet: twitter.com/firstamwarranty

Corporate Head Office address

1244 Apollo Way
Santa Rosa, CA 95407

Also Read: Tickets at Work complaints number & email

About First American Home Warranty

First American Home Warranty is a home warranty company founded in 1984. First American Home Buyers Protection is a leading provider of home warranties together with the expertise and strength of a business leader.

More contact number’s of First American Home Warranty

Consumer Sales: 888.875.0533
Renewals Department: 800.327.9292
Real Estate Sales: 800.444.9030
Real Estate Fax: 800.772.1151

Products & Services

Also Read: AutoAnything complaints number & email

Hopefully, We helped you to get some genuine records for First American Home Warranty Complaint information.

Use below complaint form to discuss problems you have had with First American Home Warranty, or how they have handled your complaints. Initial complaints should be directed to First American Home Warranty directly. You can find complaint contact details for First American Home Warranty above.

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First American Home Warranty
Average rating:  
 1 reviews
by Charmain Bradford on First American Home Warranty
All levels of service
City where company is located (optional): Santa Rosa, CA.

Their service used to be decent, but recently it has become terrible! Their technology system is terribly unusable. Phone calls are repeatedly dropped after 45 minute holds, reaching the resolution department is impossible if you have a problem, they are NOT getting unresolved issues resolved, and they are wanting to replace basically decent appliances with less than equitable appliances, I'm quite certain because that is cheaper than repairing the existing appliance. For example, they wanted to replace my TRANE top of the line with extra filtering systems central airconditioner that needed repair with some off brand that I have never heard of. They also have wanted to replace a $500.00 Kennmore multifunction dishwasher with a GE dishwasher I can get for $150.00 with less functions than what is on the Kenmore. Now, after 2 1/2 months of back and forth, I can't get them to resolve this issue-the phone just keeps 'disconnecting' after being placed on hold for the Claims Resolution dept. And their online service is even worse. They want you to do everything online, but after the initial automated response to your claim, there is never a response about anything else when you message them. Also, they want you to attach documents or photos substantiating your claim, but I have not been able to get any type of documents to attach. All of these problems have been in the last six months and they always blame it on COVID, but these disconnects an non-replies verbally and on-line cannot be explained away so easily. They need to clean up their act or get out of the repair industry.