GEICO complaints number & email.
I was denied coverage by false statement of a agent that malicious put a remark that I was gone, let other people drive my car without being on the policy. I requested proof of such story but they never send me the record call.
I had to file a claim for an accident that wasn't my fault, but there weren't any witnesses. Geico has amazing customer service and followed up with me throughout the whole process. After I paid my deductible, they took care of the rest. I keep thinking of changing insurance companies to see if I can find a cheaper one, but I think I would rather pay a bit more for great customer service with Geico.
On 03/12/19 I called to update my address as well as my mileage commute. I MOVED and was not aware just for moving my insurance would go up by $100.00 when i just finally got it down in the 6 months i had geico.
Furthermore , angela the representative was very misleading with her information and very dismissive to my questions. She spoke over me the entire conversation and i felt she was not trying to help me at all with my concerns.
I also asked her to rate me on a quote for my boyfriend to possibly add him to my insurance opposed to him going on by himself and she added him anyway without my consent raising my policy almost 200.00.
Her supervisor Jordan locked me out of my account and in her codes made the changes permanently. When i asked Jordan to speak to a manager above her she hung up on me and told me she wont put anyone else on the phone.
Both of them proceeded to remain in my account against my will and invaded my privacy as well as making changes to my account i never allowed.
Complaint Phone number: 1-800-861-8380
Complaint Email: n/a
Head Office address: 5260 Western Ave, Chevy Chase, MD 20815, USA
Get verified information about GEICO complaints email & Phone number. GEICO provides full complaints handling accessible initially by telephone on 1-800-861-8380. If your complaint cannot be resolved at this stage, a series of steps to take and other contact options are available.