Gucci complaints number & email.
wed. 17 july visited Rox in Argyll Arcade, glasgow, and asked to speak to the manager. Alison came and when i requested a replacement battery for my watch, she was condescending, told me my watch was out of guarantee, checked my previous address....everything was done in an unpleasant manner. she said she must send my watch away, and when i said this was inconvenient, this made things worse with her attitude. i finally said to go ahead and that it would be £48. she then said she would send it to a local watchmaker, and i fed up with the nasty manner left the shop. my husband purchased a new battery and installed it...perfect. i had queried the price of £48, and we paid £1.80 and did it ourselves. she upset me with her attitude and told me her head office was in Buchannan St., glasgow. i think that you should know and speak to her that although the sale was a small one, everyone deserves a pleasant experience in purchasing a Gucci product no matter how small. sincerely, Lady Shaw.
Complaint Phone number: 1-877-482-2430
Head Office address: 195 Broadway, 12&14, New York, NY 10007, United States
Get verified information about Gucci complaints email & Phone number. To complain to Gucci about their service, call 1-877-482-2430 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.