Last updated on December 16th, 2019
How to make a Complaint to Pizza Hut
Pizza Hut operates an easy to follow complaints procedure. The first step is to call the complaints line on 1-800-948-8488. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.
Full contact details are listed long with how Pizza Hut will handle your complaint and what they require from you.
Pizza Hut complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-948-8488
Pizza Hut Headquarters phone number: 1-502-874-8300
Complaint via Email : –
Complaint via Support Form :
Pizza Hut complaint website : www.pizzahut.com
Pizza Hut Corporate Head Office address
7100 Corporate Dr, Plano, TX 75024, USA
Also Read: Papa Murphy’s complaints email & Phone number
About Pizza Hut
Pizza Hut is an American restaurant chain and international franchise. The company is known for its Italian-American cuisine menu including pizza and pasta, as well as side dishes and desserts.It is a subsidiary of Yum! Brands, Inc., one of the world’s largest restaurant companies.
Pizza Hut was founded in June 1958 by two Wichita State University students, brothers Dan and Frank Carney, as a single location in Wichita, Kansas.
Products & Services
Italian-American cuisine pizza
Also Read: Papa John’s Pizza complaints email & Phone number
Hopefully, We helped you to get some genuine records for Pizza Hut Complaint information.
Use below complaint form to discuss problems you have had with Pizza Hut, or how they have handled your complaints. Initial complaints should be directed to Pizza Hut directly. You can find complaint contact details for Pizza Hut above.
Pizza Hut Customer Complaints
Average rating: 2 reviews
Jan 21, 2020
City where company is located (optional): Garland, tx 75043
First of all I am a 25 year customer of pizza hut.
My kids wanted 2 pizzas, and first we called at 4:02pm on Saturday to know about the deals. Later, on 6:03pm when I got off my job, I called back and I placed my order. (My phone shows my out going call to pizza hut 9722402440 for a duration of 9 minutes conversation).
15 minutes later I went to (Broadway, Garland) location where I get my pizzas for the past 25 years.
The employee told me that I have never called the store.
I got back to the car, I brought my phone and told her if there phone has been change or what. I showed her the phone number, she said it was not their number. I googled, and I found the number I have called is correct. But, their computer doesn't show my order or name.
I obviously was shocked. They were telling me I have not called, however, I was showing them my phone that indicates I had a call and have spoken for 9 minutes included the waiting time,
Will any person with no order go to a pizza store to get a pizza he or she wants? If I have no order, simply I will go and place the order for how I would like my pizza!!
I was frustrated, as they wanted to show me the computer that there is not order on my name, that could have been an error on their side as my phone will not have a mistaken record of my placing number.
I told that I don't give a damn sh** about your computer, look at my phone.
I told, ok simply get my order now.
The employee told me : " for this altitude, I refuse to take your order unless you call from another phone with another name"
WOW!! this is what I experienced!
The Lady wrote her name as Stephanie as per my request to make a complaint.
America!! Where is a manner, where is customer service?
Where is the notion of " the customer is always right" ??
I am going to call the complaint number at the time they will get the calls.
Dec 30, 2019
takeaway pizza ordered
City where company is located (optional): southampton ,hampshire
I ordered two pizza online for delivery on sunday for my guests. As a customer i was so disappointed and annoyed when i opened one of the pizza, it was totally well done or you can say burnt. It was totally waste of money. It looked horrible, because of shortage of time as my guest were on their way to ours. i have no choice i had to quickly ordered from another company. They messed up my order and in addition to that they send wrong dipping. So as a reputated Company i never even imagine that would the service. I think in future i would not again ordered from the Pizza hut.