Safeway complaints number & email.

Safeway
Average rating:  
 3 reviews
by Laura Inzunza on Safeway
Store hours
City where company is located (optional): Mesa, Signal Butte & Warner

Today is Christmas day and I ran out of flour and called my new Safeway to see if they were open at 2:30. I was told they were open until 3:00. I got in my car and was at Safeway at 2:37. A lady just leaving the store said, they are closed. So i waited at the door with a few other people when they were letting a customer out. The man in charged said we are closed. I said i just called and was told you were open until 3:00. He said to us, We are leaving at 3:00 and no one is coming in. Honestly this safeway is new in my neighborhood and even though it is right down the street, i will not be returning to this store EVER AGAIN. It is very unfortunate because the few people that were there were only picking up a couple if things. I cant submit this complaint without giving you a star so i will give you 1 star but thats only because i have to pick something.

by Mary Beth Bausch on Safeway
Customer service in meat dept.
City where company is located (optional): Rapid City

I went to pick up 2 whole rib roasts today. It would have cost me $224.00 not including tax. They told me they were not allowed to even split the bones for me. I didnt ask for steaks or trim it. I didnt even ask to completely cut it. They told me they could not do it cause it cost more for them to do it. I just came back from my new shopping place family fare. $260.00 later for my roasts and they cut them and trimmed them for me FREE OF CHARGE. I told them that was not necessary but they wete happy to do it. I live across the street from safeway but will get in my car and go to family fare from now on. My sister is also fed up with safeway. I will be speaking to my neighbors who only go to safeway because they dont drive. I will be giving them rides from now on to any other store but safeway. Bue bye safeway. Sincerely Mary Beth Bausch. P.s. i did not want to even give one star but it would not let me submit without it.

by Melissa Soto on Safeway
Gift cards
City where company is located (optional): Arizona

I have been trying to get access to MY gift card from Safeway. The are not willing to assist me with a card since I can not print it on line (gives me an error). I have the number, pin, ref#, po number, email where it was sent to me!! But the still are with holding my 25 dollars! Now I know it’s not much but it was given to me by my company for a job well done, and the refuse to help the customer. I am sure I am not the only one this has happened too. Who knows how much Safeway saves on not assisting customers access to their own money!! You are a disgrace Safeway! I have been speaking to CS now for over 1 to 2 hours. This is their number and if you speak to Mandy who is in management she is no help 877-723-3929. Just left a message yesterday for Tamara who is never available when I call. DO NOT BUY SAFEWAY GIFT CARDS! Or if you are a company, DO NOT BUY THEM FOR YOUR EMPLOYEES!!!

Safeway complaints number & email

Complaint Phone number: 1 (877) 258-2799 or 1-877-723-3929

Complaint Email: n/a

Tweet: Safeway

Website: https://www.safeway.com

Head Office address: 5918 Stoneridge Mall Rd, Pleasanton, CA 94588, USA

Get verified information about Safeway complaints email & Phone number. To complain to Safeway about their service, call 1 (877) 258-2799 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.

Last updated on December 17th, 2019

How to make a Complaint to Safeway

Safeway provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1 (877) 258-2799 / 1-877-723-3929. Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Safeway will handle your complaint and what communication to expect.

Safeway complaint contacts like Phone, email and support form

Complaint via Phone number : 1 (877) 258-2799 or 1-877-723-3929

Complaint via Email : n/a

The Complaint via  Support Form : Safeway Support Form

Safeway complaint websitewww.safeway.com

Tweet: safeway

Safeway Corporate Head Office address

5918 Stoneridge Mall Rd, Pleasanton, CA 94588, USA

Also Read: Publix complaints email & Phone number

More Contact Number’s of Safeway

Safeway Headquarters phone number: (925) 467-3000
Grocery Delivery: 1-877-505-4040
Accessibility Support: 1-877-635-4833
Retail Store/Corporate: 877-723-3929
Media Inquiries: 208-395-4722

Contact Safeway By Mail

Customer Support Center

M.S 10501 P.O Box 29093, Phoenix, AZ 85038

Media Inquiries

Public Affairs Department, 250 E. Parkcenter Blvd, Boise, ID 83706

About Safeway

Safeway, Inc., is an American supermarket chain founded in 1915. It is a subsidiary of Albertsons after being acquired by private equity investors led by Cerberus Capital Management in January 2015.

In 1915, M.B. Skaggs, an ambitious young man in the small Idaho town of American Falls, purchased a tiny grocery store from his father.

Products & Services

Products

Bakery
dairy
delicatessen
dry cleaning
frozen foods
fuel
grocery
lottery
pharmacy
photographic processing
produce
meats
snack food
liquor
flowers
Western Union

Services

Supermarket
Online Order
Coupons & Rewards
Delivery & Pick-Up
Cancel Online order
Update Online order
Update Payment Details

Also Read: Nordstrom complaints email & Phone number

Hopefully, We helped you to get some genuine records for Safeway Complaint information.

Use below complaint form to discuss problems you have had with Safeway, or how they have handled your complaints. Initial complaints should be directed to Safeway directly. You can find complaint contact details for Safeway above.

 

Safeway Customer Complaints

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Safeway
Average rating:  
 3 reviews
by Laura Inzunza on Safeway
Store hours
City where company is located (optional): Mesa, Signal Butte & Warner

Today is Christmas day and I ran out of flour and called my new Safeway to see if they were open at 2:30. I was told they were open until 3:00. I got in my car and was at Safeway at 2:37. A lady just leaving the store said, they are closed. So i waited at the door with a few other people when they were letting a customer out. The man in charged said we are closed. I said i just called and was told you were open until 3:00. He said to us, We are leaving at 3:00 and no one is coming in. Honestly this safeway is new in my neighborhood and even though it is right down the street, i will not be returning to this store EVER AGAIN. It is very unfortunate because the few people that were there were only picking up a couple if things. I cant submit this complaint without giving you a star so i will give you 1 star but thats only because i have to pick something.

by Mary Beth Bausch on Safeway
Customer service in meat dept.
City where company is located (optional): Rapid City

I went to pick up 2 whole rib roasts today. It would have cost me $224.00 not including tax. They told me they were not allowed to even split the bones for me. I didnt ask for steaks or trim it. I didnt even ask to completely cut it. They told me they could not do it cause it cost more for them to do it. I just came back from my new shopping place family fare. $260.00 later for my roasts and they cut them and trimmed them for me FREE OF CHARGE. I told them that was not necessary but they wete happy to do it. I live across the street from safeway but will get in my car and go to family fare from now on. My sister is also fed up with safeway. I will be speaking to my neighbors who only go to safeway because they dont drive. I will be giving them rides from now on to any other store but safeway. Bue bye safeway. Sincerely Mary Beth Bausch. P.s. i did not want to even give one star but it would not let me submit without it.

by Melissa Soto on Safeway
Gift cards
City where company is located (optional): Arizona

I have been trying to get access to MY gift card from Safeway. The are not willing to assist me with a card since I can not print it on line (gives me an error). I have the number, pin, ref#, po number, email where it was sent to me!! But the still are with holding my 25 dollars! Now I know it’s not much but it was given to me by my company for a job well done, and the refuse to help the customer. I am sure I am not the only one this has happened too. Who knows how much Safeway saves on not assisting customers access to their own money!! You are a disgrace Safeway! I have been speaking to CS now for over 1 to 2 hours. This is their number and if you speak to Mandy who is in management she is no help 877-723-3929. Just left a message yesterday for Tamara who is never available when I call. DO NOT BUY SAFEWAY GIFT CARDS! Or if you are a company, DO NOT BUY THEM FOR YOUR EMPLOYEES!!!

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