Last updated on December 21st, 2019 at 04:21 amHow to make a Complaint to Haier Haier have a complaints line on 1-877-337-3639 (Mon-Fri: 8 am-8 pm ET, Sat: 8 am-7 pm ET) where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular