Aeroplan complaints number & email.
I have been a loyal customer to Aeroplan for probably 30 years. But in the last year, I travelled less than before and also, my wallet with my Aeroplan card was stolen. I lost all my points on Nov 2019 (about 350 000 miles). I did retrieve my aeroplan number on Dec 21st but it seem that it was too late. I called Aeroplan (2 hours wait time) and the person was extremely rigid. This rigidity with a customer who has been loyal for about 30 years is hard to understand ... especially for a delay of less than 1 month (transaction made on Dec 21st 2019 vs miles lost in Nov 30th 2019. My aeroplan nb is 165335738. I checked in my inbox of firstname.lastname@example.org and did not see any email from Aeroplan advising that I should make a transaction.
Complaint Phone number: 1-800-361-5373
Complaint Email: n/a
Head Office address:
Get verified information about Aeroplan complaints email & Phone number. Phone or write in the first instance. The complaints line is 1-800-361-5373. If you wish to correspond with Aeroplan online you should use the online form via their website.