Kenya Airways complaints email & Phone number
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Kenya Airways complaints email & Phone number

  • Popular

Kenya Airways complaints email & Phone number

Company Details

kenya airways complaintsHow to make a Complaint to Kenya Airways

Complaints handling is available on the Kenya Airways website via'Customer Support.' The very first step is to call about the complaints line 1-866-536-9224. If your complaint is not resolved at this stage, the organization's complaints process is obviously set out and further contact details like a correspondence address and online contact form.

Kenya Airways complaint contacts like Phone, email and support form

Complaint via Phone number : 1-866-536-9224

Kenya Airways Corporate Office Number:

Complaint via Email :

The Complaint via  Support Form: Kenya Airways Support Form

Kenya Airways complaint website :

Tweet: KenyaAirways

Kenya Airways Corporate Head Office address

NY, 10018.

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About Kenya Airways

Kenya Airways, is the flag carrier airline of Kenya. The business was established in 1977, after the dissolution of East African Airways. Kenya Airways is currently a public-private partnership. The airline became a part of SkyTeam at June 2010, and it's also a member of the African Airlines Association since 1977.

Kenya Airways USA Corporate Office Address

3033 Chimney Rock, Suite 206,
Houston, TX. 77056 USA

Los Angeles
16250 Ventura Boulevard, Suite 100
Encino, CA 91436

New York
1385 Broadway, Suite 604
New York, NY 10018

Baggage Services Phone number: 18-360-8927/8928/8929/8930
Reservations Phone number: +1 (212) 899-3300 or toll free (888) FLY -AVIA (359 2482)

Products & Services


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Hopefully, We helped you to get some genuine records for Kenya Airways Complaint information.

Use below complaint form to discuss problems you have had with Kenya Airways , or how they have handled your complaints. Initial complaints should be directed to Kenya Airways directly. You can find complaint contact details for Kenya Airways above.


Contact Information

Listing FAQs

How do I contact Kenya Airways?

Call at 1-866-KENYA AIR (866-536-9224)

What are my payment options?

Pay quickly and efficiently through any of our payment options: credit and debit cards, eWallet , mobile payment or real-time bank transfer.

Can I make changes to my flight details?

Manage My Booking allows you to modify an existing flight booking:

Change travel dates

Upgrade to business class

Request special meals

Select preferred seats

Purchase extra legroom

Update contact information

Pay in advance for excess baggage

Request for refund

Can I cancel and refund my ticket online?

Only bookings purchased directly from can be cancelled and refunded through Manage My Booking. Bookings purchased through Kenya Airways Direct Office and Contact Center refund can be made through our Global Contact Centers or local offices.


Bookings purchased through travel agents contact the travel agent. For any changes made in your fully and/or partially-used booking, fare rules from the most restricted branded fares will apply. Fees for booking changes are non-refundable.

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