Complaints handling is available on the Kenya Airways website via'Customer Support.' The very first step is to call about the complaints line 1-866-536-9224. If your complaint is not resolved at this stage, the organization's complaints process is obviously set out and further contact details like a correspondence address and online contact form.
Complaint via Phone number : 1-866-536-9224
Kenya Airways Corporate Office Number:
Complaint via Email : Customer.Relations@kenya-airways.com
The Complaint via Support Form: Kenya Airways Support Form
Kenya Airways complaint website : www.kenya-airways.com
Kenya Airways Corporate Head Office address
980 6TH AVENUE OFFICE 02-113,WEWORK
Also Read: Pitney Bowes complaints email & Phone number
Kenya Airways, is the flag carrier airline of Kenya. The business was established in 1977, after the dissolution of East African Airways. Kenya Airways is currently a public-private partnership. The airline became a part of SkyTeam at June 2010, and it's also a member of the African Airlines Association since 1977.
3033 Chimney Rock, Suite 206,
Houston, TX. 77056 USA
16250 Ventura Boulevard, Suite 100
Encino, CA 91436
1385 Broadway, Suite 604
New York, NY 10018
Baggage Services Phone number: 18-360-8927/8928/8929/8930
Reservations Phone number: +1 (212) 899-3300 or toll free (888) FLY -AVIA (359 2482)
Hopefully, We helped you to get some genuine records for Kenya Airways Complaint information.
Use below complaint form to discuss problems you have had with Kenya Airways , or how they have handled your complaints. Initial complaints should be directed to Kenya Airways directly. You can find complaint contact details for Kenya Airways above.
Call at 1-866-KENYA AIR (866-536-9224)
Pay quickly and efficiently through any of our payment options: credit and debit cards, eWallet , mobile payment or real-time bank transfer.
Manage My Booking allows you to modify an existing flight booking:
Change travel dates
Upgrade to business class
Request special meals
Select preferred seats
Purchase extra legroom
Update contact information
Pay in advance for excess baggage
Request for refund
Only bookings purchased directly from Kenya-airways.com can be cancelled and refunded through Manage My Booking. Bookings purchased through Kenya Airways Direct Office and Contact Center refund can be made through our Global Contact Centers or local offices.
Bookings purchased through travel agents contact the travel agent. For any changes made in your fully and/or partially-used booking, fare rules from the most restricted branded fares will apply. Fees for booking changes are non-refundable.