Last updated on December 20th, 2019
How to make a Complaint to AutoZone
AutoZone provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1-800-AUTOZONE (1-800-288-6966). Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.
Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how AutoZone will handle your complaint and what communication to expect.
AutoZone complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-AUTOZONE (1-800-288-6966)
AutoZone Rewards: 1-800-741-9179
Complaint via Email :
Complaint via Support Form : AutoZone Support Form
AutoZone complaint website : www.autozone.com
AutoZone Corporate Head Office address
123 S Front St, Memphis, TN 38103, USA
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AutoZone is an American retailer of aftermarket automotive parts and accessories, the largest in the United States. On July 4, 1979, the first store opened in Forrest City, Arkansas under the name of Auto Shack. Doc Crain was the store’s first manager.
Products & Services
Automotive parts and accessories
Also Read: Autozone Hours of Operation
Hopefully, We helped you to get some genuine records for AutoZone Complaint information.
Use below complaint form to discuss problems you have had with AutoZone , or how they have handled your complaints. Initial complaints should be directed to AutoZone directly. You can find complaint contact details for AutoZone above.
AutoZone Customer Complaints
Average rating: 16 reviews
Jan 22, 2020
Bad parts shocks KYB brand.seals for CV Axel's duralast junk
City where company is located (optional): Tampa
I purchase two new front axles for my Nissan two new shock absorbers KYB brand, and to duralast seals for the ends of the CV joints. The shock absorber started leaking the first week I had them on the car. Solution buy two more shock absorbers and pay the mechanic again to install them. The CV joint SEALS or bad because they're made cheaply and they leaked upon the installation of the Axel's. Driving home I lost a couple gallons of transmission fluid on the highway stop. Then the AutoZone technician said I should have never put those seals in the Nissan I should have got them off the dealer? Why wouldn't you tell me that when I bought them. Now I have to pay to have the axles removed and the new seals put in. And I paid $150 for the new shocks, which will cost me another hundred and twenty-five to get installed and 125 to install the seals on the axles that they sold me. I will never go here again. That's not right. Selling products that don't work. You want to keep America great again quit buying everything from China Taiwan Japan and buy something made in America even if it's a seal for a European or a Asian car. So I'm buying mine from the Nissan dealer. Rant over I've been going to AutoZone for 30 years and took care of a fleet of 40 trucks. Thank you very much
Jan 17, 2020
City where company is located (optional): Colorado springs
Horrible customer service. I usually go to this autozone but will not go back ever because of the rude and lazy worker. Guy had a terrible attitude. Very rude. Store # 3432 6440 N. Union Blvd. Colorado Springs, CO 80918
Jan 16, 2020
City where company is located (optional): crosby
On December 30th I purchased a battery from Auto Zone in Crosby TX - paid $95 went home and installed the battery. My car did not start so I had my mechanic tow my car to the shop - thinking it was some other issue besides the battery - turns out the new battery was dead. Auto Zone swapped out the battery however I was charged $104 dollars from my mechanic - $60 for tow and $44 for install of new battery. I had to take a day off from work to deal with this issue. I have left a complaint on company website but it has gone unnoticed. I will never do business with them again - partially because of the battery but more so the lack of concern or interest to make good on an issue that clearly they were at fault - they do not care about their customers - just another Corporate giant on a money grab. Save yourself the time and hassle of doing business with this company - they don't care about you or me!