AutoZone complaints number & email.

AutoZone
Average rating:  
 1 reviews
by Monica on AutoZone
Customer Service
City where company is located (optional): Chicago Heights

On July 18, 2018, I went to this location to purchase brake pads. When I indicated that I have a lifetime warranty for them, the cashier told me that I never made a purchase for the items (it wasn't in their computer system). Well, after going back and forth with the young man, I told him that I was going to leave and return with the receipt (of course, I was furious at this point). Before I left the store, another employee, decided to assist me. Well, it didn't take her long to find my record indicating all the purchases I have made at this location. Once he left, she indicated that the first employee could not see this information because he was on the wrong page. My problem with this excuse.....She was standing beside the first employee while he accused me of lying (and never said a word). Why didn't she tell him that he was on the wrong page while we were arguing? This situation could have been resolved before I got angry (that is when she stepped in). In the end, however, I was able to purchase a new set of front brake pads and return the old ones for a refund.

AutoZone complaints number & email

Complaint Phone number: 1-800-288-6966

Complaint Email:

Tweet: AutoZone

Website: https://www.autozone.com/

Head Office address: 123 S Front St, Memphis, TN 38103, USA

Get verified information about AutoZone complaints email & Phone number. To complain to AutoZone about their service, call 1-800-AUTOZONE (1-800-288-6966) to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.

AutoZone complaints email & Phone number

Last updated on July 22nd, 2019 at 11:17 am

How to make a Complaint to AutoZone

AutoZone provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1-800-AUTOZONE (1-800-288-6966). Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how AutoZone will handle your complaint and what communication to expect.

 

AutoZone complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-AUTOZONE (1-800-288-6966)

AutoZone Rewards: 1-800-741-9179

Complaint via Email :

Complaint via  Support Form : AutoZone Support Form

AutoZone complaint websitewww.autozone.com

Tweet: autozone

AutoZone Corporate Head Office address

123 S Front St, Memphis, TN 38103, USA

 

Also Read: Disney Channel complaints email & Phone number

 

About AutoZone

AutoZone is an American retailer of aftermarket automotive parts and accessories, the largest in the United States. On July 4, 1979, the first store opened in Forrest City, Arkansas under the name of Auto Shack. Doc Crain was the store’s first manager.

 

Products & Services

Automotive parts and accessories

 

Also Read: Autozone Hours of Operation

 

Hopefully, We helped you to get some genuine records for AutoZone Complaint information.

Use below complaint form to discuss problems you have had with AutoZone , or how they have handled your complaints. Initial complaints should be directed to AutoZone directly. You can find complaint contact details for AutoZone above.

 

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AutoZone
Average rating:  
 1 reviews
by Monica on AutoZone
Customer Service
City where company is located (optional): Chicago Heights

On July 18, 2018, I went to this location to purchase brake pads. When I indicated that I have a lifetime warranty for them, the cashier told me that I never made a purchase for the items (it wasn't in their computer system). Well, after going back and forth with the young man, I told him that I was going to leave and return with the receipt (of course, I was furious at this point). Before I left the store, another employee, decided to assist me. Well, it didn't take her long to find my record indicating all the purchases I have made at this location. Once he left, she indicated that the first employee could not see this information because he was on the wrong page. My problem with this excuse.....She was standing beside the first employee while he accused me of lying (and never said a word). Why didn't she tell him that he was on the wrong page while we were arguing? This situation could have been resolved before I got angry (that is when she stepped in). In the end, however, I was able to purchase a new set of front brake pads and return the old ones for a refund.