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Get verified information about Amtrak complaints email & Phone number. Call 1-800-USA-RAIL (1-800-872-7245) to make a complaint to Amtrak about their service.They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution.

Amtrak complaints

Amtrak complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-USA-RAIL (1-800-872-7245)

Complaint via Email :

The Complaint via  Support Form : Amtrak Support Form

Amtrak complaint

Tweet: amtrak

Amtrak Corporate Head Office address

1 Massachusetts Ave NW, Washington, DC 20001

How to make a Complaint to Amtrak

Complaints handling is available on the Amtrak website via 'Customer Support.' The first step is to call on the complaints line 1-800-USA-RAIL (1-800-872-7245). If your complaint is not resolved at this stage, the company's complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form.

Also Read: FIAT complaints email & Phone number

More contact number's of Amtrak

For International Visitors
215 856 7924

Group Travel Requests

Amtrak Guest Rewards

Amtrak Vacations


Report suspicious activities & emergencies to Amtrak Police

About Amtrak

Amtrak, is a passenger railroad service that provides medium- and long-distance intercity service in the contiguous United States and to nine Canadian cities. Founded 47 years ago in 1971 as a quasi-public corporation to operate many U.S. passenger rail services.

Products & Services

Passenger railroad service

People also ask

Where is Amtrak head office?

1 Massachusetts Ave NW, Washington, DC 20001

How do I contact Amtrak ?

Customers can contact Amtrak via this customer service number 1-800-USA-RAIL (1-800-872-7245) .

What is Amtrak head Office Number ?

Amtrak head office Number is +12029063000 .

Who is the ceo of Amtrak?

Stephen Gardner

Also Read: CarMax complaints email & Phone number

Hopefully, We helped you to get some genuine records for Amtrak Complaint information.

Use below complaint form to discuss problems you have had with Amtrak , or how they have handled your complaints. Initial complaints should be directed to Amtrak directly. You can find complaint contact details for Amtrak above.


Contact Information

1 Massachusetts Ave NW, Washington, DC 20001
Zip/Post Code
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Anthony Wilson

Member since 3 years ago
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Amtrak 1 review

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1 review
  • Rafeal

    The Amtrak Downeaster ride from Exeter, New Hampshire, to Boston, Massachusetts, was fantastic. Although there was a 10-minute wait aboard the train, it was insignificant compared to spending five hours at night in the Baltimore airport due to a Southwest delay. Along with the food and drink, the legroom was wonderful. Even though Exeter Station is little and outside, the day was pleasant for a summer visit. Another good station is Boston North. Then, at South Station, we boarded an on-time connecting train. Overall, it was rather nice and I arrived on time.

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