Citizens Bank

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Citizens Bank

Get verified information about Citizens Bank complaints email & Phone number. Call 1-800-922-9999 to make a complaint to Citizens Bank about their service.They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution

citizens bank complaints

Citizens Bank complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-922-9999

Citizens Bank Corporate Office Number: +18772653278

Complaint via Email:

The Complaint via Support Form: Citizens Bank Support Form

Citizens Bank complaint website:

Tweet: CitizensBank

Citizens Bank Corporate Head Office address

100 N Main St, Providence, RI 02903

How to make a Complaint to Citizens Bank

Citizens Bank provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1-800-922-9999. Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.

More Contact Numbers of Citizens Bank

Business Banking

1-800-862-6200 for existing business banking customers.
1-800-4BUSINESS for new customers.

Checking and Savings Accounts

1-877-360-2472 for questions regarding opening a new checking account, savings account, or a new CD.
1-800-922-9999 for questions about your existing checking account, savings account or CD.

Credit Cards

Citizens Bank Card Services
1-888-333-5145 for questions about credit card applications.
1-800-684-2222 for questions about your credit cards.

Home Borrowing
Citizens Bank Home Equity Loans Customer Service
1-800-340-5626 for questions regarding an application for a new home loan.
1-866-999-0216 for questions about an existing home loan.

Citizens Bank Mortgage Loans Customer Service
1-888-514-2300 for questions regarding new mortgage applications.
1-800-234-6002 for existing mortgage customers.

Personal Loans

Citizens Bank Personal Loans
1-888-333-0104 for questions about personal loan applications.
1-866-999-0107 for questions about your personal loans.

Student Lending

Citizens Bank Student Loan Customer Service
1-800-600-0008 for questions about your student loan applications.
1-866-259-3767 for questions about your student loans.

Citizens Bank Education Refinance Loan® Customer Service
1-888-411-0266 for questions about your education refinance loan applications.
1-866-259-3767 for questions about your education refinance loans.

Wealth Management

1-866-919-4520 for Citizens Investment Services® existing investment and retirement accounts
1-866-471-5465 for SpeciFi® digital advisor enrollment assistance or account inquiries
1-866-919-7699 for Premier Advisory or automated account inquiries
1-866-605-4357 for Clarfeld | Citizens Private Wealth™ or automated account inquiries.

Also Read: American Express complaints email & Phone number

About Citizens Bank

Citizens Financial Group, Inc. is one of the country's oldest and largest financial institutions, with $164.4 billion in assets as of September 30, 2019. Citizens Bank offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

Products & Services

Financial services

people also ask

Where is Citizens bank head office?

100 N Main St, Providence, RI 02903

How do I contact Citizens bank ?

Customers can contact Citizens bank via this customer service number 1-800-922-9999 .

What is Citizens bank head Office Number ?

Citizens bank head office Number is +18772653278 .

Who is the founder of Citizens bank?

Bruce Van Saun

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Hopefully, we helped you to get some genuine records for Citizens Bank Complaint information.

Use below complaint form to discuss problems you have had with Citizens Bank, or how they have handled your complaints. Initial complaints should be directed to Citizens Bank directly. You can find complaint contact details for Citizens Bank above.


Contact Information

100 N Main St, Providence, RI 02903
Phone 2
Zip/Post Code
Social Information

Author Info

Anthony Wilson

Member since 3 years ago
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Citizens Bank 1 review

Write Your Review
1 review
  • kelvin

    My interactions with the employees at Citizens Bank are consistently positive.
    I had such wonderful service from the Branch Manager yesterday when I was trying to get a wire transfer. She never fails to be kind, understanding, and informed. She goes above and above to accommodate my needs. Although the branch is busy, everything runs well since everyone in the team collaborates! Dealing with a quality set of specialists is always a pleasure.

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