Citizens Bank complaints email & Phone number

How to make a Complaint to Citizens Bank

Citizens Bank provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1-800-922-9999. Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.

Citizens Bank complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-922-9999

Citizens Bank Corporate Office Number: (401) 456-7096

Complaint via Email: customer.service@citizensbank.com

The Complaint via Support Form: Citizens Bank Support Form

Citizens Bank complaint website: www.citizensbank.com

Tweet: CitizensBank

Citizens Bank Corporate Head Office address

437 Madison Ave 18th Floor, New York, NY 10022

More Contact Numbers of Citizens Bank

Business Banking

1-800-862-6200 for existing business banking customers.
1-800-4BUSINESS for new customers.

Checking and Savings Accounts

1-877-360-2472 for questions regarding opening a new checking account, savings account, or a new CD.
1-800-922-9999 for questions about your existing checking account, savings account or CD.

Credit Cards

Citizens Bank Card Services
1-888-333-5145 for questions about credit card applications.
1-800-684-2222 for questions about your credit cards.

Home Borrowing
Citizens Bank Home Equity Loans Customer Service
1-800-340-5626 for questions regarding an application for a new home loan.
1-866-999-0216 for questions about an existing home loan.

Citizens Bank Mortgage Loans Customer Service
1-888-514-2300 for questions regarding new mortgage applications.
1-800-234-6002 for existing mortgage customers.

Personal Loans

Citizens Bank Personal Loans
1-888-333-0104 for questions about personal loan applications.
1-866-999-0107 for questions about your personal loans.

Student Lending

Citizens Bank Student Loan Customer Service
1-800-600-0008 for questions about your student loan applications.
1-866-259-3767 for questions about your student loans.

Citizens Bank Education Refinance Loan® Customer Service
1-888-411-0266 for questions about your education refinance loan applications.
1-866-259-3767 for questions about your education refinance loans.

Wealth Management

1-866-919-4520 for Citizens Investment Services® existing investment and retirement accounts
1-866-471-5465 for SpeciFi® digital advisor enrollment assistance or account inquiries
1-866-919-7699 for Premier Advisory or automated account inquiries
1-866-605-4357 for Clarfeld | Citizens Private Wealth™ or automated account inquiries.

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About Citizens Bank

Citizens Financial Group, Inc. is one of the country's oldest and largest financial institutions, with $164.4 billion in assets as of September 30, 2019. Citizens Bank offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

Products & Services

Financial services

Is Citizens Bank still black owned?

Founded in 1921 by five black businessmen, today Citizens Trust Bank is a federally certified CDFI and one of the largest African American owned financial institutions in the nation with assets of more than $388 million.

Is Citizens Bank owned by bank of America?

Between 1988 and its 2014 initial public offering, Citizens was a wholly owned subsidiary of The Royal Bank of Scotland Group.

Is Citizens Bank owned by bank of America?

Between 1988 and its 2014 initial public offering, Citizens was a wholly owned subsidiary of The Royal Bank of Scotland Group.

Is Citizens Bank Any Good?

The bottom line: Citizens Bank is a large regional bank in the Northeast, Midwest and in Florida with a network of free ATMs and branches. Its rates on savings and CDs are mostly low, and overdraft fees are high.

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Hopefully, we helped you to get some genuine records for Citizens Bank Complaint information.

Use below complaint form to discuss problems you have had with Citizens Bank, or how they have handled your complaints. Initial complaints should be directed to Citizens Bank directly. You can find complaint contact details for Citizens Bank above.