How to make a Complaint to Citizens Bank

Citizens Bank provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1-800-922-9999. Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.

Citizens Bank complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-922-9999

Citizens Bank Corporate Office Number: (401) 456-7096

Complaint via Email : customer.service@citizensbank.com

The Complaint via  Support Form: Citizens Bank Support Form

Citizens Bank complaint website : www.citizensbank.com

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Citizens Bank Corporate Head Office address

One Citizens Plaza, Providence, RI 02903

More Contact Number's of Citizens Bank

Business Banking

1-800-862-6200 for existing business banking customers.
1-800-4BUSINESS for new customers.

Checking and Savings Accounts

1-877-360-2472 for questions regarding opening a new checking account, savings account, or a new CD.
1-800-922-9999 for questions about your existing checking account, savings account or CD.

Credit Cards

Citizens Bank Card Services
1-888-333-5145 for questions about credit card applications.
1-800-684-2222 for questions about your credit cards.

Home Borrowing
Citizens Bank Home Equity Loans Customer Service
1-800-340-5626 for questions regarding an application for a new home loan.
1-866-999-0216 for questions about an existing home loan.

Citizens Bank Mortgage Loans Customer Service
1-888-514-2300 for questions regarding new mortgage applications.
1-800-234-6002 for existing mortgage customers.

Personal Loans

Citizens Bank Personal Loans
1-888-333-0104 for questions about personal loan applications.
1-866-999-0107 for questions about your personal loans.

Student Lending

Citizens Bank Student Loan Customer Service
1-800-600-0008 for questions about your student loan applications.
1-866-259-3767 for questions about your student loans.

Citizens Bank Education Refinance Loan® Customer Service
1-888-411-0266 for questions about your education refinance loan applications.
1-866-259-3767 for questions about your education refinance loans.

Wealth Management

1-866-919-4520 for Citizens Investment Services® existing investment and retirement accounts
1-866-471-5465 for SpeciFi® digital advisor enrollment assistance or account inquiries
1-866-919-7699 for Premier Advisory or automated account inquiries
1-866-605-4357 for Clarfeld | Citizens Private Wealth™ or automated account inquiries.

Also Read: American Express complaints email & Phone number

About Citizens Bank

Citizens Financial Group, Inc. is one of the country's oldest and largest financial institutions, with $164.4 billion in assets as of September 30, 2019. Citizens Bank offers a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions.

Products & Services

Financial services

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Hopefully, We helped you to get some genuine records for Citizens Bank Complaint information.

Use below complaint form to discuss problems you have had with Citizens Bank , or how they have handled your complaints. Initial complaints should be directed to Citizens Bank directly. You can find complaint contact details for Citizens Bank above.