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Get verified information about JCPenney complaints email & Phone number. Call (800) 322-1189 to make a complaint to JCPenney about their service.They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution.

JCPenney complaints

JCPenney complaint contacts like Phone, email and support form

Complaint via Phone number : (800) 322-1189

JCPenney Headquarters phone number: +19727122707

Complaint via Email :

Complaint via  Support Form : JCPenney Support Form

JCPenney complaint

Tweet: JCPenney

JCPenney Corporate Head Office address

2607 Preston Rd, Frisco, TX 75034

How to make a Complaint to JCPenney

You should call JCPenney complaints line in the first instance on (800) 322-1189. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form, email and visiting your local branch.

Also Read: Dollar General complaints email & Phone number

About JCPenney

J. C. Penney Company Inc. is an American department store chain with 850 locations in 49 U.S. states.

Most J. C. Penney stores are located in suburban shopping malls. Before 1966, most of its stores were located in downtown areas. The company has been an Internet retailer since 1998. It has streamlined its catalog and distribution while undergoing renovation improvements at store level.

Products & Services




Track an Order
Credit Card
Change or Cancel An Order
Gift Card

People also ask

Where is JCPenney head office?

2607 Preston Rd, Frisco, TX 75034

How do I contact JCPenney?

Customers can contact JCPenney via this customer service number(800) 322-1189 .

What is JCPenney head Office Number ?

JCPenney head office Number is +19727122707 .

Who is the ceo of JCPenney?

Marc Rosen

Also Read: CVS Caremark complaints email & Phone number

Hopefully, We helped you to get some genuine records for JCPenney Complaint information.

Use below complaint form to discuss problems you have had with JCPenney, or how they have handled your complaints. Initial complaints should be directed to JCPenney directly. You can find complaint contact details for JCPenney above.


Contact Information

2607 Preston Rd, Frisco, TX 75034
Zip/Post Code
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Author Info

Anthony Wilson

Member since 3 years ago
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JCPenney 1 review

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1 review
  • Emery

    During the previous two years, I purchased two rings, and the diamonds in both of them vanished. For each of them, I purchased warranties. I received assistance when I brought my rings in to be repaired and when Doris came to pick them up. She was quite beneficial. She made it very easy to bring in the rings to be mended and to pick them up. She made things simple to comprehend. I’ve never gotten better service there than I did from them. She inspired me to purchase more since she was so sweet.

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