JCPenney complaints email & Phone number

Get verified information about JCPenney complaints complaints complaints complaints email & Phone number. Call (800) 322-1189 to make a complaint to JCPenney complaints complaints complaints about their service.

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JCPenney complaints email & Phone number

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Company Details

How to make a Complaint to JCPenney

You should call JCPenney complaints line in the first instance on (800) 322-1189. If this does not resolve matters, then further steps can be taken. Further information is on the website along with details of alternative contact options such as contact form, email and visiting your local branch.

JCPenney complaint contacts like Phone, email and support form

Complaint via Phone number : (800) 322-1189

JCPenney Headquarters phone number: (972) 431-1000

Complaint via Email : support@jcp.com

Complaint via Support Form : JCPenney Support Form

JCPenney complaint website : www.jcpenney.com

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JCPenney Corporate Head Office address

6501 Legacy Dr, Plano, TX 75024, USA

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About JCPenney

J. C. Penney Company Inc. is an American department store chain with 850 locations in 49 U.S. states.

Most J. C. Penney stores are located in suburban shopping malls. Before 1966, most of its stores were located in downtown areas. The company has been an Internet retailer since 1998. It has streamlined its catalog and distribution while undergoing renovation improvements at store level.

Products & Services

Products

Clothing
Cosmetics
Electronics
Footwear
Furniture
Housewares
Jewelry
Appliances

Services

Track an Order
Returns
Credit Card
Change or Cancel An Order
Gift Card
Warranties

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Hopefully, We helped you to get some genuine records for JCPenney Complaint information.

Use below complaint form to discuss problems you have had with JCPenney, or how they have handled your complaints. Initial complaints should be directed to JCPenney directly. You can find complaint contact details for JCPenney above.

Location

Contact Information

Address

6501 Legacy Dr, Plano, TX 75024, USA
Phone

(800) 322-1189
Phone 2

(972) 431-1000
Email
support@jcp.com
Website
https://www.jcpenney.com/
Zip/Post Code

75024

Listing FAQs

How do I file a complaint against JCPenney?

Call Customer Care on (800) 322-1189.

Is JCPenney still delivering?

They will deliver every trucked item in your order to one location whether that is your home, office, dorm, or your local JCPenney store, regardless of the number of items. You will be contacted 7 to 14 business days from the time your item is shipped to schedule a delivery appointment.