TXU Energy complaints email & Phone number
  • Popular

TXU Energy complaints email & Phone number

Get verified information about TXU Energy complaints email & Phone number. Call 1-800-818-6132 to make a complaint to TXU Energy about their service.

  • Popular

TXU Energy complaints email & Phone number

Get verified information about TXU Energy complaints email & Phone number. Call 1-800-818-6132 to make a complaint to TXU Energy about their service.

Company Details

TXU Energy complaintsHow to make a Complaint to TXU Energy

TXU Energy operates an easy to follow complaints procedure. The first step is to call the complaints line on 1-800-818-6132. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.

Full contact details are listed long with how TXU Energy will handle your complaint and what they require from you.

TXU Energy complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-818-6132

Complaint via Email : n/a

The Complaint via  Support Form : TXU Energy Support Form

TXU Energy complaint websitewww.txu.com

Tweet: txuenergy

TXU Energy Corporate Head Office address

6555 Sierra Dr, Irving, TX 75039, USA

Also Read: Pepco complaints email & Phone number

More contact number's of TXU Energy

New Customer Sales
1-855-750-0899

Business / Commercial
Customer Service
1-888-399-5501

New Customer Sales
1-855-881-0489

Apartment & Property Management Services
1-800-316-2135

Construction & Builder Services
1-800-711-9112

About TXU Energy

TXU Energy is a retail electricity provider, serving residential and business customers in deregulated regions of Texas since the deregulation of the Texas electricity market in 2002.

Products & Services

Retail electricity plans and products

Also Read: Olin complaints email & Phone number

Hopefully, We helped you to get some genuine records for TXU Energy Complaint information.

Use below complaint form to discuss problems you have had with TXU Energy, or how they have handled your complaints. Initial complaints should be directed to TXU Energy directly. You can find complaint contact details for TXU Energy above.

Location

Contact Information

Listing FAQs

I can’t pay my balance for a while – what are my options?

Please call at 1-800-242-9113 to speak to an agent about setting up a monthly installment plan or to learn about payment assistance options through state or federal agencies.

How long does TXU take to turn power back on?

Because this plan is only available to customers with an advanced meter, your service will usually be reconnected within just a few hours. If you don't reconnect your service within five days, TXU Energy will close your account.

Can I change my TXU plan?

They would love for you to stay and want you to know all your options, including moving or changing your plan. You can also give TXU a call at 1-855-545-5317.

How do I pay my TXU bill?

TXU Energy offers many convenient payment options:

Through MyAccount: Simply log into your MyAccount and select the Make a Payment option.

In person: Enter your zip code into our Payment Center Locator to find an authorized payment center near you to make a real time payment on your account.

Over the phone

By mail: Send a check and the remittance coupon at the bottom of your bill to TXU Energy, PO Box 650700, Dallas, TX 75265-0700. For faster processing, be sure to write your account number on your check and use the envelope provided with your bill.

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