Last updated on December 17th, 2019 at 06:52 am
How to make a Complaint to Lufthansa
Call the complaints line on +1 800 645 3880, the helplines are open from 24 hours a day, 7 days a week. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.
You can choose between postal or online written contact, phoning via +1 800 645 3880 or visiting your local branch.
Lufthansa complaint contacts like Phone, email and support form
Complaint via Phone number : +1 800 645 3880
Complaint via Email : firstname.lastname@example.org
The Complaint via Support Form : Lufthansa Support Form
Lufthansa complaint website : www.lufthansa.com
Lufthansa Corporate Head Office address
640 Hempstead Turnpike
NY 11554, USA
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More contact number’s of Lufthansa
Lufthansa TTY: +1 866 846 4283
Lufthansa Technical Support Hotline: +1 866 953 22 94
Deutsche Lufthansa AG commonly known as Lufthansa, is the largest German airline.The name of the company is derived from the German word, Luft ‘air’ and Hansa, the Hanseatic League. Lufthansa is one of the five founding members of Star Alliance, the world’s largest airline alliance, formed in 1997.
Products & Services
Tours and activities
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Hopefully, We helped you to get some genuine records for Lufthansa Complaint information.
Use below complaint form to discuss problems you have had with Lufthansa, or how they have handled your complaints. Initial complaints should be directed to Lufthansa directly. You can find complaint contact details for Lufthansa above.
Lufthansa Customer Reviews
Average rating: 2 reviews
Jan 27, 2020
City where company is located (optional): Washington DC
Contacted Miles and More for a new card, Problems with representative commanding English, Refused to transfer call to supervisor or share her name other id. Has access to my booking so she can be traced by your company as it clear anyone having access to my account and booking is controlled by your management systems. Called again Miles and More and again I am oh hold now 15 minutes waiting to speak to a superisor and the representative doesn't return to call. Very disrespectful, unprofessional and totally arrogant.
Dec 18, 2019
Los Angeles to Franfurt. Overall not a bad flight. Boarding at LAX was super easy using biometrics. All you have to do is have the machine scan your face and you're good! No boarding pass or passport. The airplane was extremely clean. My meals were somewhat disappointing and my breakfast was nearly untouchable. IFE was somewhat unresponsive. Movie selection was good. Crew was extremely nice and helpful.