Last updated on December 16th, 2019
How to make a Complaint to Panera Bread
Call the Panera Bread on their complaint number in the first instance on 855-3-PANERA (855-372-6372). If this does not resolve the issue for you, then you should write to the Panera Bread via the online form on their website or by letter and proceed through their complaints handling process. If corresponding by letter, writing to your branch is recommended.
Panera Bread complaint contacts like Phone, email and support form
Complaint via Phone number : 855-3-PANERA (855-372-6372)
Panera Bread Headquarters phone number: (314) 984-1000
Complaint via Email : firstname.lastname@example.org
Complaint via Support Form : Panera Bread Support Form
Panera Bread complaint website : www.panerabread.com
Panera Bread Corporate Head Office address
3630 S Geyer Rd # 100,
St. Louis, MO 63127, USA
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About Panera Bread
Panera Bread Company is a chain store of bakery-café fast casual restaurants in the United States and Canada. Offerings include soups, salads, pasta, sandwiches, specialty drinks, and bakery items.
St. Louis Bread was founded by Ken Rosenthal in 1987 when he opened the first location in Kirkwood, Missouri. In 1993, Au Bon Pain Co. purchased the St. Louis Bread Company.
Products & Services
Bagel and baguettes
Coffee and teas
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Hopefully, We helped you to get some genuine records for Panera Bread Complaint information.
Use below complaint form to discuss problems you have had with Panera Bread, or how they have handled your complaints. Initial complaints should be directed to Panera Bread directly. You can find complaint contact details for Panera Bread above.
Panera Bread Customer Complaints
Average rating: 29 reviews
Jan 25, 2020
My entire order
City where company is located (optional): Tomball
If I could leave 0 stars, I would!!! This is the absolute WORST Panera I’ve ever been to! Because this particular location is the closest to me, I come here every Monday, Wednesday, and Friday. Almost every time, my order is messed up! I never complain, and just hope it will be better next time....NOPE! Today was terrible! My entire order was messed up! From my coffee, to my bagel, to my yogurt!!! I ordered and PAID for a LARGE coffee, I was given a medium. I ordered 3 sugars, I was given 3 sweet and Lows, I ordered butter with my bagel, I was given nothing (not even a knife), after paying for my order, I was told they were out of yogurt! So I was given a fruit cup. I went inside to at least get my coffee corrected, I was treated with such disrespect! This is THE WORST PANERA EVER!!!!! DO NOT COME HERE! THERE ARE PLENTY OF OTHER PLACES AROUND THAT ACTUALLY CARE ABOUT CUSTOMER SERVICE!!!! DO NOT WASTE YOUR MONEY HERE, YOUR ORDER WILL BE MESSED UP! (Trust me, I know!)
Jan 24, 2020
City where company is located (optional): Algonquin
I usually love Panera but I went there last week on Thursday at this is what i got was a French bread ham sandwich and the bread was burnt. Would love to show a picture of it
Jan 23, 2020
City where company is located (optional): Derby
I placed a mobile order at 2:40 pm in derby Kansas and did not receive my order . Finally at 4:00 pm I called the location and they canceled my order due to not having a driver but they never had the courtesy to call and simply say they didn’t have a driver now I didn’t get my food plus I have to wait 10 business days to get my money that I didn’t even get anything with (39.07 not a cheap place to eat) and manager didn’t apologize or offer any solution.