Panera Bread complaints number & email.

Panera Bread
Average rating:  
 29 reviews
by Alexis Walton on Panera Bread
My entire order
City where company is located (optional): Tomball

If I could leave 0 stars, I would!!! This is the absolute WORST Panera I’ve ever been to! Because this particular location is the closest to me, I come here every Monday, Wednesday, and Friday. Almost every time, my order is messed up! I never complain, and just hope it will be better next time....NOPE! Today was terrible! My entire order was messed up! From my coffee, to my bagel, to my yogurt!!! I ordered and PAID for a LARGE coffee, I was given a medium. I ordered 3 sugars, I was given 3 sweet and Lows, I ordered butter with my bagel, I was given nothing (not even a knife), after paying for my order, I was told they were out of yogurt! So I was given a fruit cup. I went inside to at least get my coffee corrected, I was treated with such disrespect! This is THE WORST PANERA EVER!!!!! DO NOT COME HERE! THERE ARE PLENTY OF OTHER PLACES AROUND THAT ACTUALLY CARE ABOUT CUSTOMER SERVICE!!!! DO NOT WASTE YOUR MONEY HERE, YOUR ORDER WILL BE MESSED UP! (Trust me, I know!)

by Debbie vattimo on Panera Bread
Sand which
City where company is located (optional): Algonquin

I usually love Panera but I went there last week on Thursday at this is what i got was a French bread ham sandwich and the bread was burnt. Would love to show a picture of it

by M M on Panera Bread
Customer service
City where company is located (optional): Derby

I placed a mobile order at 2:40 pm in derby Kansas and did not receive my order . Finally at 4:00 pm I called the location and they canceled my order due to not having a driver but they never had the courtesy to call and simply say they didn’t have a driver now I didn’t get my food plus I have to wait 10 business days to get my money that I didn’t even get anything with (39.07 not a cheap place to eat) and manager didn’t apologize or offer any solution.

by Ms. Z on Panera Bread
The Staff, Food, Atmosphere
City where company is located (optional): Columbus Ohio

The store located on Bethel Rd in northwest Columbus has drastically gone downhill !!!!! Went there for lunch today, waited 10 minutes for 2- half salads to be made, then trying to find a place to sit ... WELL THATS A CHALLENGE IF YOU DON'T HAVE A I-PAD , PLAYING CARDS, PLAYING A BOARD GAME, then you came to wrong restaurant !!!! Did I said restaurant or someone office, or home ? This is absurd , Plus you need to clean your own dishes. Where is customer service or for that fact management. Maybe you should try limiting your guest to a time limit when not dining at your restaurant, taking up a 4 top table, having a cup of coffee (free refill). Did I mention NO CUSTOMER SERVICE !!! ALL PANERA'S ARE FILTHY

by Toni speas on Panera Bread
Coffee
City where company is located (optional): Carmel mountain San Diego ca

It seems the coffee for the last 10 days taste has changed. Actually I got sick twice. I am a regular customers for years. If this continues Panera will start losing customers. I am sorry that place came to that standing.

by Jane allman on Panera Bread
Tuna salad sandwich
City where company is located (optional): Johnson city, tn

I love Panera and most of the time am satisfied with the food, service, etc. Last week my husband and I dined at our local Panera - my husband ordered a tuna salad sandwich. The cost of the sandwich was 7.99 and there might have been 2 tablespoons of tuna salad on the sandwich. I feel silly complaining, but it was a bit ridiculous- our entire bill was ~$28.00. I had a bowl of soup, he had a bowl of soup and a sandwich and we both had drinks. Also, my husband had lemonade and after one glass, he was unable to get a refill because, “the dispenser was being cleaned”. As I said, I feel a little silly complaining, but it was disappointing - not sure I will get my husband to return:/

by said on Panera Bread
Small food plates
City where company is located (optional): Orland Florida

U guys are horrible and I told everyone I know. Small portions salad has nothing on it . Very small for 11$ sandwich it’s really sad . Bad bad bad bad u guys suck at your job big time. Spreading the word about u and soon u will lose business

by JEAN BRADY on Panera Bread
SOUP
City where company is located (optional): MANCHESTER CT.

AGE 88, BECAME ILL THIS WEEK. MY SON IN FLORIDA HAD CHICKEN SOUP DELIVERED TO MY HOME IN SOUTH WINDSOR CT. PLUS MAC AND CHEESE AND 2 GRILLED CHEESE SANDWICHES. I TRIED A SMALL BOWL OF THE SOUP, BUT IT IS SO SALTY TO BE INEDIBLE. 2 HOURS LATER I CAN STILL TASTE THE SALT. WE NEED!!! HARDLY ANY SALT. WE CAN ADD OUR OWN. YOUR HAS 1400 MG. THAT IS HUGE AND UNNECESARY. I'D BUY MORE OF ANYTHING WITH LOW SALT. THANKYOU.

by Lucia on Panera Bread
Customer service and care
City where company is located (optional): Miami, Florida

Today I ordered a Fuji apple salad, no chicken, extra greens instead. While I’m waiting I observed an employee preparing for closing. She went to the bathroom emptied the waste, came out to pick up the order and put on customer table. Again does the same with the men’s bathroom. Puts the garbage next to the stand that holds the bread. Before I get my food the server cleans the oven and picks up my salad. I get my salad, the container almost half full. I got so mad and left. Someone needs to supervise this kids. From now on I have decided to send a review every time My food is mishandled. I’m very disappointed I have been visiting this place since it opened at liesst 4 to 5 times a week. Please address this issues.

by Tom moody on Panera Bread
None
City where company is located (optional): Bristol ct

I just wanted to let you know you brouight back the onion soup that i love.i hope you continue it for the winter.

Panera Bread complaints number & email

Complaint Phone number: 855-372-6372

Complaint Email: informit@custhelp.com

Tweet: Panera Bread

Website: https://www.panerabread.com/

Head Office address: 3630 S Geyer Rd # 100, St. Louis, MO 63127, USA

Get verified information about Panera Bread complaints email & Phone number. If you wish to complain to the Panera Bread, then call the complaints line on 855-3-PANERA (855-372-6372). Should this not effect a satisfactory resolution to your complaint, then you can take the matter further by following the company's complaints procedure.

Last updated on December 16th, 2019

How to make a Complaint to Panera Bread

Call the Panera Bread on their complaint number in the first instance on 855-3-PANERA (855-372-6372). If this does not resolve the issue for you, then you should write to the Panera Bread via the online form on their website or by letter and proceed through their complaints handling process. If corresponding by letter, writing to your branch is recommended.

Panera Bread complaint contacts like Phone, email and support form

Complaint via Phone number : 855-3-PANERA (855-372-6372)

Panera Bread Headquarters phone number: (314) 984-1000

Complaint via Email : informit@custhelp.com

Complaint via  Support Form : Panera Bread Support Form

Panera Bread complaint websitewww.panerabread.com

Tweet: panerabread

Panera Bread Corporate Head Office address

3630 S Geyer Rd # 100,
St. Louis, MO 63127, USA

Also Read: Panda Express complaints email & Phone number

About Panera Bread

Panera Bread Company is a chain store of bakery-café fast casual restaurants in the United States and Canada. Offerings include soups, salads, pasta, sandwiches, specialty drinks, and bakery items.

St. Louis Bread was founded by Ken Rosenthal in 1987 when he opened the first location in Kirkwood, Missouri. In 1993, Au Bon Pain Co. purchased the St. Louis Bread Company.

Products & Services

Bagel and baguettes
Cold sandwiches
Hot panini
Salads
Soups
Coffee and teas

Also Read: Outback Steakhouse complaints email & Phone number

Hopefully, We helped you to get some genuine records for Panera Bread Complaint information.

Use below complaint form to discuss problems you have had with Panera Bread, or how they have handled your complaints. Initial complaints should be directed to Panera Bread directly. You can find complaint contact details for Panera Bread above.

 

Panera Bread Customer Complaints

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Panera Bread
Average rating:  
 29 reviews
by Alexis Walton on Panera Bread
My entire order
City where company is located (optional): Tomball

If I could leave 0 stars, I would!!! This is the absolute WORST Panera I’ve ever been to! Because this particular location is the closest to me, I come here every Monday, Wednesday, and Friday. Almost every time, my order is messed up! I never complain, and just hope it will be better next time....NOPE! Today was terrible! My entire order was messed up! From my coffee, to my bagel, to my yogurt!!! I ordered and PAID for a LARGE coffee, I was given a medium. I ordered 3 sugars, I was given 3 sweet and Lows, I ordered butter with my bagel, I was given nothing (not even a knife), after paying for my order, I was told they were out of yogurt! So I was given a fruit cup. I went inside to at least get my coffee corrected, I was treated with such disrespect! This is THE WORST PANERA EVER!!!!! DO NOT COME HERE! THERE ARE PLENTY OF OTHER PLACES AROUND THAT ACTUALLY CARE ABOUT CUSTOMER SERVICE!!!! DO NOT WASTE YOUR MONEY HERE, YOUR ORDER WILL BE MESSED UP! (Trust me, I know!)

by Debbie vattimo on Panera Bread
Sand which
City where company is located (optional): Algonquin

I usually love Panera but I went there last week on Thursday at this is what i got was a French bread ham sandwich and the bread was burnt. Would love to show a picture of it

by M M on Panera Bread
Customer service
City where company is located (optional): Derby

I placed a mobile order at 2:40 pm in derby Kansas and did not receive my order . Finally at 4:00 pm I called the location and they canceled my order due to not having a driver but they never had the courtesy to call and simply say they didn’t have a driver now I didn’t get my food plus I have to wait 10 business days to get my money that I didn’t even get anything with (39.07 not a cheap place to eat) and manager didn’t apologize or offer any solution.

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