Last updated on December 17th, 2019 at 09:55 am
How to make a Complaint to Qantas
Qantas operates an easy to follow complaints procedure. The first step is to call the complaints line on 1-800-227-4500. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.
Full contact details are listed long with how Qantas will handle your complaint and what they require from you.
Qantas complaint contacts like Phone, email and support form
Complaint via Phone number : 1-800-227-4500
Complaint via Email : n/a
The Complaint via Support Form : Qantas Support Form
Qantas complaint website : www.qantas.com
Qantas Corporate Head Office address
8000 World Way W, Los Angeles, CA 90045, USA
Also Read: KLM complaints email & Phone number
Qantas Airways is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations. It is the third oldest airline in the world, after KLM and Avianca having been founded in November 1920. The airline is based in the Sydney suburb of Mascot with its main hub at Sydney Airport.
Products & Services
Also Read: Aer Lingus complaints email & Phone number
Hopefully, We helped you to get some genuine records for Qantas Complaint information.
Use below complaint form to discuss problems you have had with Qantas, or how they have handled your complaints. Initial complaints should be directed to Qantas directly. You can find complaint contact details for Qantas above.
Qantas Customer Reviews
Average rating: 2 reviews
Dec 20, 2019
access to website
City where company is located (optional): Manila
I cannot access my Frequent Flyer personal information because the phone number used for verification is incorrect. How can I update my personal information if there is no access to my profile for the update? It is an endless loop.
Jun 21, 2019
Poor telephone service . They cut my lock off even though it was TSA approved and told me to submit it to my travel insurance.
City where company is located (optional): Cairns
Terrible wait on the phone
I asked for a refund of a leg on my trip and they conveniently forgot
They told me they would call or email me back and they never did
Poor customer service