Ruby Tuesday complaints number & email.
I was just served a RAW Hamburger at Ruby Tuesday on Navy Blvd in Pensacola. Actually, I didn't realize you could serve raw meat at a Restaurant. I asked to speak with the Manager (Greg Cabrera) to see if I should just order a new burger as Medium- instead of Medium Rare. His response that he would not allow me to order another Burger at the restaurant since they have messed up my order so many times in the past. I asked why would he Punish me for his staff not being Properly Trained how to cook a Burger? He did refund my money back to me. The photo shows this burger is RAW Meat. Yes, the Manager agreed it was not cooked Medium Rare and that it came out Rare, Very Rare, but still refused to allow me to order another Burger at HIS Restaurant. This is Very Poor Customer Service especially from someone in Management. . — at Ruby Tuesday of Navy Blvd.
We are in New Iberia Louisiana. We went to the Ruby Tuesday for dinner. 7 adults and 6 children. It took over 2 hours to get our food. The way it was brought out, we did not get to eat our food together as a family. We had two adults that did not get their food until after 9 pm. One refused to take theirs with them. Neither one at any of their food in your restaurant. The manager took an hour to come to our table, to see what the issue was. She never apologized to any one about the food. All she wanted to know was how much food she would have to write off. Food was cold and side dishes were left off. I guess because the table was African Americans and she was Caucasian. Our ticket was almost $300 and we paid it. This will keep me from visiting other locations in other states. I am already blogging about this experience and sharing on social media.
Complaint Phone number: 918 274 7000 / 865-379-5700
Complaint Email: firstname.lastname@example.org
Tweet: Ruby Tuesday
Head Office address: 333 East Broadway Avenue, Maryville, TN 37804, USA
Get verified information about Ruby Tuesday complaints email & Phone number. If you wish to complain to Ruby Tuesday, call the complaints line on 918 274 7000. There are full contact details and information about the complaint procedures on the Ruby Tuesday website.