Sears complaints number & email.

Sears
Average rating:  
 2 reviews
by kathleen bisson on Sears
steam bath
City where company is located (optional): Fort Lauderdale

Sears customer service at 855-256-2467
my Contract Number 96363160
Claim number SCCMA1A43E97
HomeSure of America, Inc
PO Box 550607

I called Sears about the water leaking from my jetted steam bath into the basement on October 21, 2019. They sent out Seibold plumbing. The boss told me I had to order a drain system with two cables for the jetted part of the bath. I spent two hundred dollars in parts. Then a plumber came out from Seibold who said he could fix the situation but he never returned. A second plumber told me the first had quit. The second plumber left stating it was a two man job. Seibold returned, assessed the situation and sent in another guy who did get the drain in but did not attach the cables. Thus- no jetted bath. Also, unless the plug is pulled completely out of the tub, water will fill up the tub while taking a shower. In addition, the side of the tub was pulled open severely cracking the porcelain in the corner. The tub to this day has the side of the tub dangling open with all the inside parts exposed. These visits occurred over a period of weeks with Seibold dropping in periodically to check out the situation. December 10 and December 19 are the dates I was able to get from Sears as I was not keeping a record of this myself. However, when I called Sears after the December 19 appointment to say how things were left, Sears said they would do a Recall. Seibold wanted nothing to do with this.
On January 22, 2020 Sears sent over a different plumber named Paul Flarhety who was very disturbed by the present condition of the bath. He said, however, that he could make it right and would send a proposal to Sears. Three days ago I received a voicemail from Flarherty saying Sears was not honoring the contract. I have not formally heard from Sears but when I called them about this, I was told they are sorry for the inconvenience but that the bath was not covered. I said this has been an open claim since October 21, 2919 and it is now the end of January 2020 and you are just getting around telling me this? This is absurd. The way we have been bathing in a sink all this time and all for nothing. The lady told me she was sorry for my inconvenience. Please help! I am at wits end. I am 72 and feel I have been taken advantage of due to my patience with them.

by wrasulin Taylor on Sears

I placed an order for a toy online. I got an email saying it had been delivered. It was never delivered -- I work from home and would have seen it. I tried the tracking number, which said it had been delivered to a different state. I called Sears to try to figure this out. I was told a third party supplier had supplied my order and given the third party supplier's phone number. No one answers that number

Sears complaints number & email

Complaint Phone number: (800) 479-5899 / (888) 205-0966

Complaint Email: searscares@searshc.com

Tweet: Sears

Website: http://www.sears.com/

Head Office address: 3333 Beverly Road, Hoffman Estates, IL 60179, USA

Get verified information about Sears complaints email & Phone number. Phone or write in the first instance. The complaints line is (800) 479-5899. If you wish to correspond with Sears online you should use the online form via their website.

Sears complaints email & Phone number

Last updated on December 17th, 2019 at 05:25 am

How to make a Complaint to Sears

To complain to Sears, contact their complaints line on (800) 479-5899 / (888) 205-0966. They can also be contacted by mail and online contact form if required. Sears also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company.

Sears complaint contacts like Phone, email and support form

Complaint via Phone number : (800) 479-5899 / (888) 205-0966

Sears Headquarters phone number: (847) 286-2500

Complaint via Email : searscares@searshc.com

Complaint via  Support Form : Sears Support Form

Sears complaint websitewww.sears.com

Tweet: Sears

Sears Corporate Head Office address

3333 Beverly Road
Hoffman Estates, IL 60179, USA

Also Read: Safeway complaints email & Phone number

More contact number’s of Sears

Orders with store pickup can be canceled at: 1-800-349-4358
Orders with delivery can be canceled at: 1-800-732-7747
Hazardous Material: 877-550-9254

About Sears

Sears, is an American chain of department stores founded by Richard Warren Sears and Alvah Curtis Roebuck in 1892, reincorporated by Richard Sears and new partner Julius Rosenwald in 1906. As of 2017, Sears is the 23rd largest retailer in the United States.

Products & Services

Products

Clothing
footwear
bedding
furniture
jewelry
beauty products
appliances
housewares
tools
electronics

Services

Shipping & Delivery
Store Pickup
Ship Internationally
Returns & Exchanges
Check Order Status

Also Read: Publix complaints email & Phone number

Hopefully, We helped you to get some genuine records for Sears Complaint information.

Use below complaint form to discuss problems you have had with Sears, or how they have handled your complaints. Initial complaints should be directed to Sears directly. You can find complaint contact details for Sears above.

Sears Customer Reviews

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Sears
Average rating:  
 2 reviews
by kathleen bisson on Sears
steam bath
City where company is located (optional): Fort Lauderdale

Sears customer service at 855-256-2467
my Contract Number 96363160
Claim number SCCMA1A43E97
HomeSure of America, Inc
PO Box 550607

I called Sears about the water leaking from my jetted steam bath into the basement on October 21, 2019. They sent out Seibold plumbing. The boss told me I had to order a drain system with two cables for the jetted part of the bath. I spent two hundred dollars in parts. Then a plumber came out from Seibold who said he could fix the situation but he never returned. A second plumber told me the first had quit. The second plumber left stating it was a two man job. Seibold returned, assessed the situation and sent in another guy who did get the drain in but did not attach the cables. Thus- no jetted bath. Also, unless the plug is pulled completely out of the tub, water will fill up the tub while taking a shower. In addition, the side of the tub was pulled open severely cracking the porcelain in the corner. The tub to this day has the side of the tub dangling open with all the inside parts exposed. These visits occurred over a period of weeks with Seibold dropping in periodically to check out the situation. December 10 and December 19 are the dates I was able to get from Sears as I was not keeping a record of this myself. However, when I called Sears after the December 19 appointment to say how things were left, Sears said they would do a Recall. Seibold wanted nothing to do with this.
On January 22, 2020 Sears sent over a different plumber named Paul Flarhety who was very disturbed by the present condition of the bath. He said, however, that he could make it right and would send a proposal to Sears. Three days ago I received a voicemail from Flarherty saying Sears was not honoring the contract. I have not formally heard from Sears but when I called them about this, I was told they are sorry for the inconvenience but that the bath was not covered. I said this has been an open claim since October 21, 2919 and it is now the end of January 2020 and you are just getting around telling me this? This is absurd. The way we have been bathing in a sink all this time and all for nothing. The lady told me she was sorry for my inconvenience. Please help! I am at wits end. I am 72 and feel I have been taken advantage of due to my patience with them.

by wrasulin Taylor on Sears

I placed an order for a toy online. I got an email saying it had been delivered. It was never delivered -- I work from home and would have seen it. I tried the tracking number, which said it had been delivered to a different state. I called Sears to try to figure this out. I was told a third party supplier had supplied my order and given the third party supplier's phone number. No one answers that number