AirAsia complaints number & email.

AirAsia
Average rating:  
 3 reviews
by Saba on AirAsia
Ground staff

Very rude and unfriendly staff who have no courtesy. Had a very bad experience at the bengaluru airport. Was travelling with a friend and two kids. Was late to the gate as we were in the washroom. We missed our flight as we were not allowed to board. That's not my pain. My pain is the attitude and the mismanagement of The manager Athira kishore and her colleague. And the inconvenience they caused us. They were very rude and unfriendly. And did not guide us at all, rather they just walked out on us. With two kids we were cluelessly standing trying to get pass security and get to the other side to book tickets. They just abandoned us on the airport rather than guiding us out. We were running around the airport trying to find them with kids hanging around our neck as the security guy told us that one staff has to guide us out. Very pathetic behavior. We are not slaves or beggars to go around looking for them. It was their job to guide us out. They took our boarding pass as well and didn't give them back. The boarding pass were required at the security check with a staff and their signatures to get out.And when we complained on the feedback form about them. THEY LIED saying they offered us the next flight with no charges. Horrible horrible experience. Never taking this airline again. My friend has a special child who is 3 who can't even sit properly on his own. She had to carry him around running around the airport because of these ladies. This is very unethical behavior on the part of AirAsia. Very very disappointed. Where the world is moving forward in women safety AirAsia is going 10 steps backwards because of such people who left two women with kids on the airport on their own.

by Danshepherd on AirAsia
customer service

the customer service was totally poor and really disappointing and they totally refused to modify even a minor changes in the booking.

by Katherine on AirAsia

This is a good airline if you book on promo period it will be cheap. Otherwise if you compare with the food and baggage it will almost equal to the normal airlines. The flight was good, and the staff are polite.

AirAsia complaints number & email

Complaint Phone number: 1844 727 4588

Complaint Email: n/a

Tweet: AirAsia

Website: http://www.airasia.com/

Head Office address:

Get verified information about AirAsia complaints email & Phone number. Phone or write in the first instance. The complaints line is 1844 727 4588. If you wish to correspond with AirAsia online you should use the online form via their website.

AirAsia complaints email & Phone number

Last updated on July 22nd, 2019 at 12:16 pm

How to make a Complaint to AirAsia

To complain to AirAsia, contact their complaints line on 1844 727 4588. AirAsia also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company.

 

AirAsia complaint contacts like Phone, email and support form

Complaint via Phone number : 1844 727 4588

Complaint via Email : n/a

The Complaint via  Support Form : AirAsia Support Form

AirAsia complaint websitewww.airasia.com

Tweet: airasia

AirAsia Corporate Head Office address

 

Also Read: Virgin America complaints email & Phone number

 

About AirAsia

AirAsia Berhad is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. It is the largest airline in Malaysia by fleet size and destinations.

AirAsia was established in 1993 and began operations on 18 November 1996. AirAsia has consistently been named as the world’s best low cost carrier for 9 years in a row in international travel and airline awards, including the latest award for 2017.

 

Products & Services

Travel

 

Also Read: Turkish Airlines complaints email & Phone number

Hopefully, We helped you to get some genuine records for AirAsia Complaint information.

Use below complaint form to discuss problems you have had with AirAsia, or how they have handled your complaints. Initial complaints should be directed to AirAsia directly. You can find complaint contact details for AirAsia above.

 

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AirAsia
Average rating:  
 3 reviews
by Saba on AirAsia
Ground staff

Very rude and unfriendly staff who have no courtesy. Had a very bad experience at the bengaluru airport. Was travelling with a friend and two kids. Was late to the gate as we were in the washroom. We missed our flight as we were not allowed to board. That's not my pain. My pain is the attitude and the mismanagement of The manager Athira kishore and her colleague. And the inconvenience they caused us. They were very rude and unfriendly. And did not guide us at all, rather they just walked out on us. With two kids we were cluelessly standing trying to get pass security and get to the other side to book tickets. They just abandoned us on the airport rather than guiding us out. We were running around the airport trying to find them with kids hanging around our neck as the security guy told us that one staff has to guide us out. Very pathetic behavior. We are not slaves or beggars to go around looking for them. It was their job to guide us out. They took our boarding pass as well and didn't give them back. The boarding pass were required at the security check with a staff and their signatures to get out.And when we complained on the feedback form about them. THEY LIED saying they offered us the next flight with no charges. Horrible horrible experience. Never taking this airline again. My friend has a special child who is 3 who can't even sit properly on his own. She had to carry him around running around the airport because of these ladies. This is very unethical behavior on the part of AirAsia. Very very disappointed. Where the world is moving forward in women safety AirAsia is going 10 steps backwards because of such people who left two women with kids on the airport on their own.

by Danshepherd on AirAsia
customer service

the customer service was totally poor and really disappointing and they totally refused to modify even a minor changes in the booking.

by Katherine on AirAsia

This is a good airline if you book on promo period it will be cheap. Otherwise if you compare with the food and baggage it will almost equal to the normal airlines. The flight was good, and the staff are polite.