Allegiant Air complaints number & email.
I arrived at the Sanford Fl airport 1 hour before my flight to Roanoake Va. After 15 minutes of parking and walking to the allegiant check in area, I was told by allegiant people to go to the kiosk and check in. It was closed so they told me to go to the check in desk. The person behind the counter told me the check in desk was closed, but my friends who were checking in with the agent next to me were checked in and their luggage was put on the conveyor belt. The agent "helping me" told me I might not get on the flight because I was supposed to be at the airport 2 hours before my flight departed. I asked him what I was supposed to do, he told me he couldn't help me. One of the other agents walked over and whispered, "Just go to security and your luggage will be put on the plane." At security we had to take over $200 worth of liquids out of our luggage and throw them in the garbage. We were seated on the plane 25 minutes before the scheduled departure time. I've never experienced such horrible customer service at any airport. I called allegiant "customer care" when I returned to Florida and waited on hold for 45 minutes before hanging up. I will never use allegiant again.
Booked a flight out of Punta Gorda to Savanna Illinois to attend a funeral. The early morning flight time would work well for us to attend the funeral. Our flight was delayed 4 1/2 hours. Unfortunately we were not able to attend the funeral! Allegiant Air answer to my dilemma was a bottle of warm water and $50 off my next Allegiant Air flight. I don’t think will be using the $50 vouchers!!
I first got charged an additional $50 for an already checked bag that was 13 lbs overweight... and another $50 for a carry on that they said was too big but other people's were larger than mine. When I went to get my luggage it was broke open and taped all around my clothes. Worst experience ever. The pilot was very nice so were flight attendants.
Complaint Phone number: 702-505-8888
Complaint Email: n/a
Tweet: Allegiant Air
Head Office address: 1201 N Town Center Dr, Las Vegas, NV 89144, USA
Get verified information about Allegiant Air complaints email & Phone number. To complain to Allegiant Air about their service, call 702-505-8888 to discuss your issue. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow.