China Airlines complaints number & email.
Mid flight on China East Airlines all the passengers were sprayed with an insecticide without consent. Also I entrusted East China Airlines with the safe keeping of my bag. The bag has literally disappeared, in my opinion it is stolen by someone managing the baggage. My entire experience with China East Airlines is a terrible nightmare! I was sprayed with insecticide while on the flight without my permission, I was gravely disrespected by the woman at the boarding booth in Seattle, I was assured that they definitely had my bag located. Then suddenly that was no longer true. Why would anyone ever trust East China Airlines with baggage and a safe flight under these terrible conditions. I am asking for a complete refund of my ticket cost so can book a different airlines for my return trip to America. I never want to fly on the East China Airlines again.
Air China canceled my flight. I have been attempting to obtain a refund ever since. I have called their offices and been told that all refunds must be turned in online. I have submitted over 6 requests for a refund with no response other than an acknowledgement of my refund request.
I waited 2 hours for somebody to do my check-in process but there's no employee at all until I missed my flight and called the customer service and they said I should wait for supervisor to talk to me but no one came so I just went home and booked again a flight but different airline!
Complaint Phone number: +1-800-227-5118
Complaint Email: n/a
Tweet: China Airlines
Head Office address: 3675 Crestwood Parkway, Suite 200, Duluth, GA 30096 , U.S.A.
Get verified information about China Airlines complaints email & Phone number. China Airlines provides full complaints handling accessible initially by telephone on +1-800-227-5118. If your complaint cannot be resolved at this stage, a series of steps to take and other contact options are available.