CarMax
Get verified information about CarMAx complaints email & Phone number. Call +18047470422 to make a complaint to CarMax about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution.
CarMax complaint contacts like Phone, email, and support form
Complaint via Phone number:1 (800) 519-1511
head office number:+18047470422
Email address:marketing_carmax@carmax.com
The Complaint via Support Form: CarMax Support Form
CarMax complaint website: www.carmax.com
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CarMax Corporate Head Office address
12800 Tuckahoe Creek Pkwy, Richmond, VA 23238, United States
How to make a Complaint to CarMax
CarMax operates an easy-to-follow complaints procedure. The first step is to call the complaints line 1(800) 519-1511 on Mon-Fri, 9:00a - 8:00p EST. They say the vast majority of complaints are successfully resolved at this stage. If yours is not, then the subsequent steps to take are clearly shown on the website.
Full contact details are listed along with how CarMax will handle your complaint and what they require from you.
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About CarMax
CarMax is the United States' largest used-car retailer and a Fortune 500 company. The company executed the campaign and additional TV advertisements throughout several years in support of the launch and the initial wave of stores.
The concept for CarMax was developed by Circuit City executives under then-CEO Richard L. Sharp.
Products & Services
Car retailer
people also ask
Where is the head office of CarMax?
12800 Tuckahoe Creek Pkwy, Richmond, VA 23238, United States.
what is the head office number?
contact the head office using number +18047470422.
Who serves as CarMax's CEO?
Bill Nash serves as the company's president and chief executive officer.
how do I contact CarMax?
contact us using contact number 1 (800) 519-1511.
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Hopefully, We helped you to get some genuine records for CarMax Complaint information.
Use below complaint form below to discuss problems you have had with CarMax, or how they have handled your complaints. Initial complaints should be directed to CarMax directly. You can find complaint contact details for CarMax above.
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CarMax 1 review
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Posted 6 years ago
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Posted 7 years ago
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Posted 7 years ago
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Posted 7 years ago
nichole
Excellent experience. The 30-day return policy was essential to my piece of mind. Knowing that you are receiving the same fixed price as everyone else contributed to the improved experience, as did the absence of price wrangling. In addition, they were kind enough to repair a few little dings and update the window tinting on the old car I bought. New tires and a quality check are probably included with the majority of their used autos. All in all, a pretty positive experience.