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Get verified information about Macy's complaints email & Phone number. Call 1 (800) 289-6229 to make a complaint to Macy's about their service. They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution.

Macy's complaints

Macy's complaint contacts like Phone, email and support form

Complaint via Phone number : 1 (800) 289-6229

Macy's Headquarters phone number: +12126954400

Complaint via Email :

Complaint via  Support Form : Macy's Support Form

Macy's complaint

Tweet: Macys

Macy's Corporate Head Office address

151 W 34th St., New York, NY 10001, United States

How to make a Complaint to Macy's

Macy's provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1 (800) 289-6229, the helplines are open from 24 Hours a Day, 7 Days a Week. Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Macy's will handle your complaint and what communication to expect.

Also Read: Lowe's complaints email & Phone number

About Macy's

Macy's is an American department store chain founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated with the Bloomingdale's department store chain.

More contact number's of Macy's International Customer Service: + 1-513-573-7912
Credit Customer Service: 1-888-257-6757
Furniture & Mattress Customer Service: 1-888-822-6229

Wedding & Gift Registry: 1-800-568-8865

Furniture & Mattress Sales
Furniture: 1-800-456-2297
Mattress: 1-800-622-9233

Products & Services




Shipping & Delivery
Macy's Card Services

People also ask

Where is Macy's head office?

151 W 34th St., New York, NY 10001, United States

How do I contact Macy's?

Customers can contact One NZ via this customer service number 1 (800) 289-6229.

What is Macy's headoffice Number ?

One NZ Head office Number is +12126954400.

Who is the founder of Macy?

Rowland Hussey Macy


Also Read: Kroger complaints email & Phone number

Hopefully, We helped you to get some genuine records for Macy's Complaint information.

Use below complaint form to discuss problems you have had with Macy's, or how they have handled your complaints. Initial complaints should be directed to Macy's directly. You can find complaint contact details for Macy's above.


Contact Information

151 W 34th St., New York, NY 10001, United States
Zip/Post Code
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Anthony Wilson

Member since 3 years ago
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Macy’s 1 review

Write Your Review
1 review
  • david

    What a store!
    I would have brought more Christmas spending money if I had known there would be so much goods in this store!

    Since it was pouring, we decided to go to the well-known Macy’s! Because of its size, the store doesn’t seem crowded. There were some amazing deals and the clothing wasn’t overpriced!

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