Macy’s complaints email & Phone number

Get verified information about Macy's complaints complaints complaints complaints email & Phone number. Call 1 (800) 289-6229 to make a complaint to Macy's complaints complaints complaints about their service.

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Macy’s complaints email & Phone number

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How to make a Complaint to Macy's

Macy's provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1 (800) 289-6229, the helplines are open from 24 Hours a Day, 7 Days a Week. Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.

Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Macy's will handle your complaint and what communication to expect.

Macy's complaint contacts like Phone, email and support form

Complaint via Phone number : 1 (800) 289-6229

Macy's Headquarters phone number: 513-579-7000

Complaint via Email : customerservice@macys.com

Complaint via Support Form : Macy's Support Form

Macy's complaint website : www.macys.com

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Macy's Corporate Head Office address

7 West Seventh Street
Cincinnati, OH 45202
United States

Also Read: Lowe's complaints email & Phone number

About Macy's

Macy's is an American department store chain founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated with the Bloomingdale's department store chain.

More contact number's of Macy's

Macys.com International Customer Service: + 1-513-573-7912
Credit Customer Service: 1-888-257-6757
Furniture & Mattress Customer Service: 1-888-822-6229

Wedding & Gift Registry: 1-800-568-8865

Furniture & Mattress Sales
Furniture: 1-800-456-2297
Mattress: 1-800-622-9233

Products & Services

Products

Clothing
Footwear
Accessories
Bedding
Furniture
Jewelry
Beauty
Products
Housewares

Services

Shipping & Delivery
Returns
Macy's Card Services

Also Read: Kroger complaints email & Phone number

Hopefully, We helped you to get some genuine records for Macy's Complaint information.

Use below complaint form to discuss problems you have had with Macy's, or how they have handled your complaints. Initial complaints should be directed to Macy's directly. You can find complaint contact details for Macy's above.

Location

Contact Information

Address

7 West Seventh Street Cincinnati, OH 45202 United States
Phone

1 (800) 289-6229
Phone 2

513-579-7000
Email
customerservice@macys.com
Website
https://www.macys.com/
Zip/Post Code

45202

Listing FAQs

How do I complain to Macy's?

Call Customer Care on 1 (800) 289-6229.

How long does it take for Macy's to refund your money?

Depending on your bank's processing time, it may take a few days to reflect on your account. If you purchased the merchandise with cash or Gift Cards, a refund will be mailed in the form of a check or merchandise-only certificate, which will be processed for shipment within 3 business days.

How can I change or cancel my macys.com order after it has been submitted?

You have 30 minutes to change or cancel your order after you have placed it. However, if you have chosen to Buy Online, Pick Up In Store or use Same-Day Delivery, you only have 15 minutes to change or cancel your order.

How can I track my order?

Once your order has shipped, they will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once it's in transit.