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Get verified information about Zales complaints email & Phone number. Call 1‐800‐311‐5393 to make a complaint to Zales about their serviceThey expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution.

Zales complaints

Zales complaint contacts like Phone, email and support form

Complaint via Phone number : 1‐800‐311‐5393

Complaint via Email

The Complaint via  Support Form : Zales Support Form

Zales complaint

Tweet: ZalesJewelers

Zales Corporate Head Office address

9797 Rombauer Road, Coppell, TX 75019, USA

How to make a Complaint to Zales

Zales provide very comprehensive help, support and complaints handling through the ‘help and Support’ section of their website including a complaints number on 1‐800‐311‐5393.

There are frequent service information updates, forums and an easy to navigate section so you can access the help you need and make a complaint if required.

Also Read: Fred Meyer Jewelers complaints email & Phone number

About Zales

The Zale Corporation is an American jewelry retailer. The Zales Jewelers story began in 1924 when Morris (M.B.) Zale, William Zale and Ben Lipshy opened the first Zales Jewelers retail store in Wichita Falls, Texas.

Zales Customer Service Hours

Monday-Friday 9 am - 10 pm ET
Saturday 12 pm - 10 pm ET
Sunday 12 pm - 9 pm ET

Products & Services


People Also Ask

Where is Zales head office?

9797 Rombauer Road, Coppell, TX 75019, USA

How do I contact Zales?

Customers can contact Zales via this customer service number 1‐800‐311‐5393.

What is Zales contact email address?

Mail to email address to contact Zales.

Who is the ceo of Zales?

Esha Joseph is the ceo of Zales.

Also Read: Louis Vuitton complaints email & Phone number

Hopefully, We helped you to get some genuine records for Zales Complaint information.

Use below complaint form to discuss problems you have had with Zales , or how they have handled your complaints. Initial complaints should be directed to Zales directly. You can find complaint contact details for Zales above.


Contact Information

9797 Rombauer Road, Coppell, TX 75019, USA
Zip/Post Code
Social Information

Author Info

Anthony Wilson

Member since 4 years ago
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Zales 1 review

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1 review
  • Dericka

    We were satisfied with what we were looking for since Mrs. Charlotte Woods was very professional, kind, and helpful to us today in the store. Thank you, Mrs. Charlotte!

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