Last updated on July 22nd, 2019
How to make a Complaint to Firestone
Call the Firestone complaints line on 1 (844) 658-0724. If you need to take matters further, the ‘Contact Us’ section of the website presents several clearly laid out options along with a description of the complaints procedure.
You can choose between postal or online written contact, phoning via 1 (844) 658-0724 or visiting your local branch.
Firestone complaint contacts like Phone, email and support form
Complaint via Phone number : 1 (844) 658-0724
Complaint via Email :
The Complaint via Support Form : Firestone Support Form
Firestone complaint website : www.firestone.com
Firestone Corporate Head Office address
200 4th Ave S, Nashville, TN 37201, USA
Also Read: Advance Auto complaints email & Phone number
Firestone Tire and Rubber Company is an American tire company founded by Harvey Firestone in 1900. Firestone soon saw the huge potential for marketing tires for automobiles, and the company was a pioneer in the mass production of tires.
Products & Services
Also Read: AutoZone complaints email & Phone number
Hopefully, We helped you to get some genuine records for Firestone Complaint information.
Use below complaint form to discuss problems you have had with Firestone , or how they have handled your complaints. Initial complaints should be directed to Firestone directly. You can find complaint contact details for Firestone above.
Firestone Customer Complaints
Average rating: 2 reviews
Dec 12, 2019
City where company is located (optional): LAS VEGAS
Second summer of the car running hot. Previous new thermostat and radiator flush. This summer I am told that I need another thermostat & that the warranty "just" expired. Did they take any money off of the diagnostic test to put towards the repair, like most shops do? NOPE! I was actually berated for even suggesting that!
Every other shop in town gives you credit. With this new excuse for a "manager", he feels that the customer is at his bekon call and he can just berate you if you question him!
To top this all off, after paying $80.42 to just get a diagnosis, the mechanic left my lights on for who knows how long and after paying, I go to my car to find out that the battery is DEAD! They had to jump it in their lot to get me going home. This am, the battery was still dead. I called the manager, who was off yesterday, and told him what occurred. Instead of making things right, Joseph tells me he'll fix the battery. He said that "since you're the only one who ever complains", he will NEVER work on the vehicle again!!
What kind of people do you employ for these positions?
I've spent thousands of dollars doing business with Firestone over the years, just to be told by this so called excuse for a manager that I can never come back!
Good for you Firestone! I will now shed my credit card and never do business with you again!!
Aug 10, 2019
The wheel hub assembly
City where company is located (optional): kyle
They suck ass. They are not going to my son's car and not going refund mu money. They just hung up on me.