Four Points by Sheraton complaints number & email.
My daughters and I checked in to the hotel. About a half hour after we went to bed, I heard a noise at the door. I went over to see what it was and the door opened. I pushed the door closed. The hotel gave a key to MY room to another guest! When I called the front desk, I spoke with a lady who told me that they are busy and must have given the room out twice by mistake! I demanded to speak to a manager and was put on hold for more than 15 minutes. The manager reiterated that the hotel is busy! I now have two crying children who are jumping at every noise that they hear!!!! If I can give this review a zero, I most certainly would. I called corporate and was told that the most that can be done is he take note of this and will send it to a higher level tomorrow.
my wife and i stayed in room 416 to go and see the concert at ceasers windsor. we got back to the room at 11:30 pm. the noise started at 12:30 am. people were coming out of the bar across the street yelling and dropping the F bomb and fighting till around 4:00 am . then the traffic started with trucks started yo collect the garbage. we could not get to sleep all night! we finally packed up at 7:30am . we went to checkout and explained this to the manager he said he would not charge us for parking, i wasnt told there was a charge for parking. i said at least they should have soundproofdcurtains! not happy at all with our stay we had been up for 24 hrs. since we left london on wed. july 31.rating
I have Make a phone call to fourpoint sheraton Sandakan this morning for get the credit facility form to fill N room reservation including rate checking.i have make a call for 6 time till this afternoon for this thing,
But sadly i finally got the room thru net & settle with my personal credit card N not credit facility. During phone call to reception n said room nearly full & remail deluxe king bed rate RM440.00/room/night.But when i book thru net i get a deluxe twin bed rate is only RM212.00
I Hope this thing will not repeat to your customer again as fourpoint is a four star hotel.
our room booking number 90858614 for your reference.
Complaint Phone number: 1 (800) 521-9672 or 1 801 468 4000
Complaint Email: email@example.com
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Head Office address: 7001 Buffalo Ave, Niagara Falls, NY 14304, USA
Get verified information about Four Points by Sheraton complaints email & Phone number. Contact First Utility on 1 801 468 4000 if you wish to make a complaint. You can also contact the company by email or post, and there is a full complaints handling service should it not be resolved by telephone in the first instance.