Greyhound complaints number & email.

Greyhound
Average rating:  
 2 reviews
by erica carter on Greyhound
lost luggage
City where company is located (optional): El Paso Tx

My luggage had the proper tags on it yet the bus driver admit to take it off the bus and sending it back to Dallas . the tag said El Paso so some where in between the stop he took my bags off saying they was to go to Dallas they are not in Dallas or El Paso and no where else .IT contains xmas gifts and non replaceable items .the bus station has done nothing in trying to find they and they have no paper trail of them being sent anywhere .they where non apologetic to the mix up that clearly they caused, they said there camera don't work they just tell passage that . Please do not ride this bus with any important item .the bus restroom was out of order the entire ride and the police stopped the bus because the back tail light was out . ride at your own risk and they said it could take three month for me to find out ant thing...this was 12/29/19 leaving dallas at 2:10pm to El Paso 1:40am

by Ms. Gerri Woermke on Greyhound
busdriver

bussed from Petawawa on to Ottawa.forgot to specify that l wanted off at Terry fox Dr.instead of in the terminal in Ottawa. got off the bus at Terry Fox dr. and the bus driver told me to get back on the bus . l said l had to get off here as my family were here to pick me up . l apologized for the mistake , but he kept yelling at me , throwing luggage around . l had 1 small suitcase and a gift basket . it was easily removed , but he yelled so much at me and everyone on the bus heard it . l made a mistake but he could have been a little more civil about this .l am 77 yrs old & l didn't need all this hassle!!!!!it was a very upsetting day for me .NO more bus ride for a while !!!!

Greyhound complaints number & email

Complaint Phone number: 1-800-231-2222 / 1 (214) 849-8966

Complaint Email: n/a

Tweet: Greyhound

Website: https://www.greyhound.com/

Head Office address: Patriot Tower, 350 North St. Paul Street, Dallas, TX 75201, USA

Get verified information about Greyhound complaints email & Phone number. Phone or write in the first instance. The complaints line is 1-800-231-2222. If you wish to correspond with Greyhound online you should use the online form via their website.

Greyhound complaints email & Phone number

Last updated on December 19th, 2019 at 10:39 am

How to make a Complaint to Greyhound

To complain to Greyhound, contact their complaints line on 1-800-231-2222 / 1 (214) 849-8966. They can also be contacted by mail and online contact form if required. Greyhound also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company.

Greyhound complaint contacts like Phone, email and support form

Complaint via Phone number : 1-800-231-2222 / 1 (214) 849-8966

Complaint via Email : n/a

The Complaint via  Support Form : Greyhound Support Form

Greyhound complaint website : www.greyhound.com

Tweet: GreyhoundBus

Greyhound Corporate Head Office address

Patriot Tower, 350 North St. Paul Street, Dallas, TX 75201, USA

Also Read: Mini Cooper complaints email & Phone number

More contact number’s of Greyhound

Call from outside the U.S.
214-849-8100

Español (within U.S.)
1-800-531-5332

TTY/TDD
1-800-345-3109

Lost or Damaged Baggage: 214-849-6246
Road Rewards inquiries: 877-943-3530
Problems with website or app: 1-800-268-9000

About Greyhound

Founded in 1914, Greyhound Lines, Inc. is the largest provider of intercity bus transportation, serving more than 3,800 destinations across North America with a modern, environmentally friendly fleet.

While Greyhound is well known for its regularly scheduled passenger service, the company also provides a number of other services for its customers.

Products & Services

Passenger service
Refunds
Exchanges
Track your bus

Also Read: Amtrak complaints email & Phone number

Hopefully, We helped you to get some genuine records for Greyhound Complaint information.

Use below complaint form to discuss problems you have had with Greyhound , or how they have handled your complaints. Initial complaints should be directed to Greyhound directly. You can find complaint contact details for Greyhound above.

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Greyhound
Average rating:  
 2 reviews
by erica carter on Greyhound
lost luggage
City where company is located (optional): El Paso Tx

My luggage had the proper tags on it yet the bus driver admit to take it off the bus and sending it back to Dallas . the tag said El Paso so some where in between the stop he took my bags off saying they was to go to Dallas they are not in Dallas or El Paso and no where else .IT contains xmas gifts and non replaceable items .the bus station has done nothing in trying to find they and they have no paper trail of them being sent anywhere .they where non apologetic to the mix up that clearly they caused, they said there camera don't work they just tell passage that . Please do not ride this bus with any important item .the bus restroom was out of order the entire ride and the police stopped the bus because the back tail light was out . ride at your own risk and they said it could take three month for me to find out ant thing...this was 12/29/19 leaving dallas at 2:10pm to El Paso 1:40am

by Ms. Gerri Woermke on Greyhound
busdriver

bussed from Petawawa on to Ottawa.forgot to specify that l wanted off at Terry fox Dr.instead of in the terminal in Ottawa. got off the bus at Terry Fox dr. and the bus driver told me to get back on the bus . l said l had to get off here as my family were here to pick me up . l apologized for the mistake , but he kept yelling at me , throwing luggage around . l had 1 small suitcase and a gift basket . it was easily removed , but he yelled so much at me and everyone on the bus heard it . l made a mistake but he could have been a little more civil about this .l am 77 yrs old & l didn't need all this hassle!!!!!it was a very upsetting day for me .NO more bus ride for a while !!!!