Last updated on December 17th, 2019 at 04:45 am
How to make a Complaint to Macy’s
Macy’s provide a range of complaint handling options on their website. The first step is to phone the complaints line on 1 (800) 289-6229, the helplines are open from 24 Hours a Day, 7 Days a Week. Alternatively, local branches are geared to help their account holders and deal with complaints so a personal visit is an option.
Customers can use an online form to make a written complain online, and there is a postal correspondence option. There is a summary on the website of how Macy’s will handle your complaint and what communication to expect.
Macy’s complaint contacts like Phone, email and support form
Complaint via Phone number : 1 (800) 289-6229
Macy’s Headquarters phone number: 513-579-7000
Complaint via Email : email@example.com
Complaint via Support Form : Macy’s Support Form
Macy’s complaint website : www.macys.com
Macy’s Corporate Head Office address
7 West Seventh Street
Cincinnati, OH 45202
Also Read: Lowe’s complaints email & Phone number
Macy’s is an American department store chain founded in 1858 by Rowland Hussey Macy. It became a division of the Cincinnati-based Federated Department Stores in 1994, through which it is affiliated with the Bloomingdale’s department store chain.
More contact number’s of Macy’s
Macys.com International Customer Service: + 1-513-573-7912
Credit Customer Service: 1-888-257-6757
Furniture & Mattress Customer Service: 1-888-822-6229
Wedding & Gift Registry: 1-800-568-8865
Furniture & Mattress Sales
Products & Services
Shipping & Delivery
Macy’s Card Services
Also Read: Kroger complaints email & Phone number
Hopefully, We helped you to get some genuine records for Macy’s Complaint information.
Use below complaint form to discuss problems you have had with Macy’s, or how they have handled your complaints. Initial complaints should be directed to Macy’s directly. You can find complaint contact details for Macy’s above.
Macy's Customer Reviews
Average rating: 3 reviews
Dec 21, 2019
Dining room set
City where company is located (optional): New Jersey
Bordeaux In November 2019 I ordered table chairs, breakfront and buffet. Finally in December they delivered pieces of the set without the buffet. After waiting all this time, they say they do not have the buffet. this has to be the biggest crock of bs I have ever heard. I talked to numerous people working for you and no one ever said they did not have the buffet. The buffet was on with the table and at first it was mistakenly put on twice. Are your people just incompetent or just stupid. If you do not have the buffet in this area then get it from another area. I would like to hear from you to correct this matter. 973 742-2290
Dec 19, 2019
City where company is located (optional): Savannah
Terrible customer service on today. I did not get the associate's name, however, she was clearly not happy at work on today. I'm a frequent shopper and this was my first encounter with her. Wishing her Peace....
Dec 18, 2019
I ordered online and it’s been almost 2 months I still didn’t receive anything. I go back to the page and scroll all the way down and I found this address. Can someone please let me know what happened??? Like am I going to get my order??