Southwest Airlines complaints number & email.
After 10+ years of flying with Southwest, I am truly disappointed in the customer service on a nonstop trip from MCO to ORF. I changed my flight from 0700 to 0930 day of flight as travel to the airport was longer than anticipated. My flight was changed from $102.00 to $499.00. A change fee is appropriate; however, a $379.00 difference from a nonstop 1 hour 55 min flight to a 5hour 12 min travel time is insane. The flight took me from Orlando to Nashville to Virginia Beach. I appreciate accommodating the flight change despite the stop, I realize that it was my error in judgment with regard to travel time to the airport (although, I did arrive to the gate 1 min prior to departure). But, an additional $379 for a flight that was not full and was going with or without me seems ridiculous. Please consider a change fee in the future.
Complaint Phone number: 1-800-435-9792
Complaint Email: email@example.com
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Head Office address: 2702 Love Field Dr, Dallas, TX 75235, USA
Get verified information about Southwest Airlines complaints email & Phone number. Call the Southwest Airlines complaints line on 1-800-435-9792 if you have a complaint about a product or service. Other contact methods including online and post, and Southwest Airlines resolve to handle complaints in a systematic fashion keeping the customer informed at all times.