UPS complaints number & email.
Never using UPS EVER I need my birth certificate for a job.
Things was fine 2 day shipping great, The day of shipping im waiting and it say driver could not find delivery address.
im told the if they driver don't see name on mail box he wont drop it off.
(package is supposed to be signed for why are you putting in the mail box)
so I try to pick it up. the place is 30+ min drive.. (not going there if I paid extra for it to be shipped fast)
then got it reshipped( supposed to come Monday ) was told the package is now lost.
next steps is legal action for fraud. that mean my birth certificate is in someone else hands.
hey, you ring the door, and then leave as i walk from kitchen to front? what the heck! you can even wait 30 seconds? absolutely terrible service
The service of UPS is abysmal. After twice requesting that my package be delivered with NO SIGNATURE REQUIRED, the driver left two notices that the item could not be left at my residence without a signature.
I was told by the customer service department that a supervisor would call me at 10am the following day to help resolve the matter. No one called. So, I called yet another service rep, who said that a supervisor would call me within the hour. Still, no one called.
This is how UPS does business, with incompetence and dishonesty? Terrible.
Complaint Phone number: 1-800-742-5877
Complaint Email: firstname.lastname@example.org
Head Office address: 55 Glenlake Pkwy NE, Atlanta, GA 30328, USA
Get verified information about UPS complaints email & Phone number. UPS provides full complaints handling accessible initially by telephone on 1-800-742-5877. If your complaint cannot be resolved at this stage, a series of steps to take and other contact options are available.